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It starts automatically after the presoak cycle.
Sorry, there was a problem. Please try again later.Hi Nancy, Thank you for reaching us regarding the pre-soak feature of your Samsung washer. To help you with this, I will provide you with a link that indicates the user manual to check the use of pre-soak on page 32. Here's a link:https://downloadcenter.samsung.com/content/UM/202106/20210608085028428/WF6100RSEHC_DC68-04006P-00_EN-CFR-MES_R.pdf. For further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung, and have a great day! Ticket number: 1144475344 ^Rainly
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