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your cold water might be "turned off" at the wall connection. I only wash in cold water to save money so I hit the temp button to cold ( one light) . If the clothes come out steaming-hot...then you are not getting any cold water.
Sorry, there was a problem. Please try again later.I dont see where you can. The fact that it is almost impossible for me to get the drain hose properly installed. I will have to return the machine for my refund. Its is not user friendly and the manual is not helpful.
Sorry, there was a problem. Please try again later.Hi Bryan, We understand the predicament you are in with your Samsung washing machine model. We are here to help. Setting the temperature to the lowest setting (level 1 / 1 light) will let the washer use cold water only which you already have done. I have shared a Samsung link below that can help with your experience. The Samsung link has an embedded video which we encourage you to watch in full. Samsung washing machine water fill issues: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146804104 to help our team pull up your information. Leo
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