I'm setting this TV up for the first time and they closed caption keeps staying on I turn it off but it doesn't make a difference what's going on null

Question

Bubba3 · Accepted Answer

Go to settings & enter that option thru there. I did it next day after fighting it & shutdown for the night. No problem next day.

Samsung · Answer

Hi! I’m sorry to see that you are having difficulties with the closed captions.

So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at:

― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri

― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

We look forward to hearing from you.

^Tim

“I'm setting this TV up for the first time and they closed caption keeps staying on I turn it off but it doesn't make a difference what's going on”

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