“Do I need a different hdmi cable? This is the first 4k tv have gotten and the hdmi that came with my Nintendo Switch isn't working on this Tv while it does on my old one and I even tried a different hdmi cable I had laying around with still no luck.”

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• yes...

  Answered by Humbuddy 5 years ago

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• Yes

  Answered by Humbuddy 5 years ago

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• Get a new hdmi cable. They’re inexpensive...3 foot, 6 foot. Don’t get an experience one!! They all do the job.

  Answered by Anonymous 5 years ago

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• I was able to use the HDMI cable from my previous tv with no problems.

  Answered by Quegift 5 years ago

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• Hello - The TU7000 is a 4K television, and it suggested you use a newer 4K HDMI cable. Here are some suggestions on bestbuy.com https://www.bestbuy.com/site/searchpage.jsp?st=4k+hdmi+cables&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys If you continue to have issues - Please use these tools to help further troubleshoot your issue. 1) Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week 2) LiveChat or Text: https://www.samsung.com/us/support/contact/ 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Cris

  Answered by Samsung 5 years ago

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