“I bought it, but it didn't come with a remote control, what can I do?”

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• Hi Edwin, We appreciate you sharing your feedback regarding parts missing from your TU690T TV. If purchased brand-new and unopened, please contact Samsung Customer Support, and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. ~Samsung Advisor

  Answered by Samsung 3 years ago

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• You can purchase a universal control but the one I purchased came with a remote

  Answered by O000 3 years ago

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