Questions & Answers

Q: QuestionWhat are the dimensions of the assembled customizable bezel?

• A:Answer The assembled customizable bezel has a height of 22.17 inches, a width of 38.3 inches, and a depth of 0.63 inches.

Q: QuestionWhat color is the customizable bezel?

• A:Answer The 43" The Frame Customizable Bezel comes in a modern brown color and is only compatible with the 2021 SamsungQN43LS03AAFXZA TV.

Q: QuestionWhat is the material of the customizable bezel?

• A:Answer The 43" The Frame Customizable Bezel is made of plastic. This bezel is brown and only fits the 2021 SamsungQN43LS03AAFXZA TV.

Q: QuestionIs the customizable bezel compatible with the QN43LS03BAFXZA TV model?

• A:Answer The 43" The Frame Customizable Bezel is compatible with the QN43LS03BAFXZA TV model. The product description states thatthe bezel is compatible with both the QN43LS03AAFXZA and QN43LS03BAFXZA models.

Q: QuestionHow much does the customizable bezel weigh?

• A:Answer The customizable bezel weighs 0.71 pounds. It is made of plastic and has a modern brown color.

Q: QuestionWhat is the warranty period for parts and labor on the customizable bezel?

• A:Answer The warranty period for parts and labor on the customizable bezel is 1 year.

Q: QuestionWhat type of closure does the customizable bezel use?

• A:Answer The 43" The Frame Customizable Bezel uses a magnetic closure type for easy attachment and removal.

Q: QuestionWould this fit the 2023 43" frame tv?

Asked 2 years ago by Semperfi.

This question was asked about the related product: Samsung - 43” The Frame Customizable Bezel - Modern Teak

• A:Answer Semperfi, Yes, the 2021-2022 model is compatible with the 2023 Frame TV. ~Samsung Pro

  Answered 2 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat's is this product. Exactly.

Asked 1 week ago by JustinC.

This question was asked about the related product: Samsung - 43” The Frame Customizable Bezel - Modern Teak

• A:Answer Duzit2397, The Frame Customizable Bezel is an additional accessory to the Frame TV, allowing you to customize your Frame TV to match your decor. ~Samsung Pro

  Answered 1 week ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI ordered the 43" samsung and purchasing the frame separately. How does the frame go on the tv that currently has a black frame?

Asked 2 months ago by cz.

• A:Answer cz, Please see below for help with installation: 1. Each bezel piece is labeled, so you'll know where to attach them. 2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides. 3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place. 4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces. You can watch the following video to see the full installation process, including inserting the provided clips to close seams. https://www.youtube.com/watch?v=2LaMtPjLRb0 If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

  Answered 2 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionplease explain the invisible connection

Asked 1 year ago by julie.

This question was asked about the related product: Samsung - 43” The Frame Customizable Bezel - Modern Teak

• A:Answer The One Near Invisible Cable minimizes clutter by using a single cable to connect your TV to various sources, including the power cable.

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this compatable with the 2024 frame tv

Asked 1 year ago by Bart.

This question was asked about the related product: Samsung - 43” The Frame Customizable Bezel - Modern White

• A:Answer Bart, Yes, it is compatible for model years 2021-2024. ~Samsung Pro

  Answered 1 year ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere can I find the white traditional frame for Samsung 65 inch ?

Asked 2 years ago by Di.

This question was asked about the related product: Samsung - 43” The Frame Customizable Bezel - Modern White

Q: QuestionDoes it come with a wall mount? Or need to buy separately if so what kind to order

Asked 4 years ago by Kbo.

This question was asked about the related product: Samsung - 43” The Frame Customizable Bezel - Modern White

• A:Answer Comes w/ mount

  Answered 3 years ago by Musthave23

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you have a brass frame for the 43" Samsung? If not, what colors do you carry?

Asked 4 years ago by Ron.

This question was asked about the related product: Samsung - 43” The Frame Customizable Bezel - Modern Teak

• A:Answer No, mine is wood frame

  Answered 1 year ago by CarolBVerified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this for the 2021 43 Frame?

Asked 4 years ago by Omar.

This question was asked about the related product: Samsung - 43” The Frame Customizable Bezel - Modern White

• A:Answer Yes.

  Answered 4 years ago by SvenVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)