“how do you clean the washer? i have black spots in it after a wash. makes all white laundry very dirty!”
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I buy the laundry machine cleaner and use it once a month
Sorry, there was a problem. Please try again later.Hi there, We appreciate you sharing your experience with the washer, and we understand how frustrating it must be to find black spots on your laundry. Your satisfaction is our priority, and we're committed to helping you resolve this issue. To help you clean the appliance, please see pages 46-47 of the manual under the "SELF CLEAN reminder," "Cleaning the exterior," and "Cleaning the interior." You can also check the link below, select the best description of the stain you experience, and follow the steps to help improve the washing capability of the washing machine. Laundry is stained or damaged after Samsung Washing Machine https://www.samsung.com/us/support/troubleshooting/TSG01108628/ Clothes are not clean after washing in Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147119956) to help our team gather your information. Have a great day. ^Charles
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