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Page Showing 161-180 of 251 questions
  • Questionhow does the door open?

    Asked by croaker.

    • Answer Hi there, I can help with that. This is a top loading washer. The door is located on the top and will lift straight up toward the back of the machine. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • Questiondoes the lid lock and can you turn the lock off

    Asked by joes.

    • Answer The lid dous lock but you can pause it and it unlocks then unpause and continue your was cycle

      Answered by Michael

  • QuestionWhat is the time of the shortest wash cycle, eg: quick wash

    Asked by Deb.

    • Answer Quick Wash Cycle is 30 Minutes Delicates Cycle is 38 Minutes Normal Cycle is 56 Minutes

      Answered by Kayy

  • Questionis it has self clean function

    Asked by Anonymous.

    • Answer Yes it has a self cleaning function

      Answered by Michael

  • QuestionDoes the glass top scratch? Can I put any weight on it - 25 pound or more dog food bag for example?

    Asked by Gracie.

    • Answer Glass can scratch if the item is harder than the glass on the mohs scale. For instance a diamond is harder and would therefore scratch the glass. That being said, I don't think the packaging of dog food would scratch the glass, however I also wouldn't recommend placing it on the washer top either. The top slopes ever so slightly toward the front of the machine. When in the spin mode, I would suspect the dog food would slide right off of the top.

      Answered by Jason

  • QuestionDoes this washer have a cleaning feature? What is the best way to clean?

    Asked by Nicki.

    • Answer Hi there, I can help with that. Here is the best practices when trying to clean your Samsung Washer. See link below: https://www.samsung.com/us/support/answer/ANS00030150/ Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionWhat are the dimensions of this washer?

    Asked by Ed.

    • Answer The washing machine dimensions are 27.5" W x 44.6" H x 29.4" D. Thank you for choosing Samsung! ^Lena

      Answered by Samsung

  • QuestionDo you take away the old wash machine?

    Asked by Anonymous.

    • Answer Yes they offer to take away old appliances for $25 a piece! Definitely worth it!

      Answered by Anonymous

  • QuestionCan this washer be set up to use a warm rinse, vs a cold rinse? Hot water is 'soft' water, but cold water is 'hard' and that is reflected in the clothes when the cycle finishes and is a deal breaker for me.

    Asked by winsong.

    • Answer Hi winsong, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - White. There are several settings that you can do with the washer. I have shared the user manual link below. Please access the link and turn to pages 39 - 41 for a detailed view of the cycle chart. https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144393262 Leo

      Answered by Samsung

  • QuestionCan I wash a very small load, just a few items? My bleach loads are always very small.

    Asked by Mom1.

    • Answer Yes! You can wash any size load. The machine senses the load size and only adds enough water for that load. My white and gentle loads are both very small.

      Answered by Susan

  • QuestionCan the dryer be used on propane gas?

    Asked by Rich.

    • Answer No

      Answered by Keelan15

  • QuestionIs this machine durable? I wash a lot of heavy things so I want to make sure this will handle the repeated heavy loads.

    Asked by Lisa.

    • Answer Hi lisa, Thank you for reaching us to know if the Samsung washer can handle small washes. You can check the best load for the Samsung washer. Here's a link: https://www.samsung.com/us/support/answer/ANS00080262/. If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung! Ticket number: 1144643333 ^Rainly

      Answered by Samsung

  • QuestionDoes this washer have a time delay? Or a way to set a time to start a load?

    Asked by Kristan.

    • Answer Hi Kristan, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - White. Yes, this wash has a time delay or a way to set a time to start a load. I have included the user manual link below. Please click on the link and turn to page 43 to learn more about delay end. https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144272507 Leo

      Answered by Samsung

  • QuestionI need the dimensions of Maytag 5.0 cu ft Smart Capable High-Efficiency Top-Load Washers

    Asked by Jeanetty.

    • Answer Please type in the search bar your model number along with your question. I hope this helps

      Answered by DeDi

  • QuestionDo I have to provide a power cord for this washer? Does it come with it? What else do I need for the day of installation?

    Asked by Installation.

    • Answer It comes with a power cord, drainage hose and hot and cold water hoses as well.

      Answered by countrygirl

  • QuestionThis washer work good

    Asked by Yoly.

    • Answer Hi Yolanda, Thank you for giving us feedback about the Samsung washer. You made an excellent choice on your home. We are pleased to know how happy you are! For further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung, and have a great day! Ticket number: 1144475427 ^Rainly

      Answered by Samsung

  • Questionwhat are the outside dimensions for this model WA50R5200AW ?

    Asked by Jack.

    • Answer Hi Jack. Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet dimension. Regarding your concern, the dimension would be 27.5" W x 44.6" H x 29.4" D I will be sharing this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/washers/top-load/wa5200-5-0-cu--ft--top-load-washer-with-active-waterjet-wa50r5200aw-us/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144252371 ^Camille

      Answered by Samsung

  • QuestionDoes the Samsung 5.0 Cu. Ft. 10-Cycle Top Loading Washer with Active WaterJet - Champagne washer have a matching dryer? Ann Marie

    Asked by Dryer.

    • Answer The matching dryers for this model washing machine is Electric Dryer DVE50T5300C/A3 and Gas Dryer DVG50T5300C/A3. Thank you for choosing Samsung for your laundry needs! ^Lena

      Answered by Samsung

  • QuestionIs this model/unit compatible with the Samsung SmartThings feature? Will it have the ability to notify my Samsung refrigerator w/ family hub that the wash cycle is complete?

    Asked by Daniel.

    • Answer Hi Daniel, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - White. The washing machine has the function of smart care. Smart Care is a feature of the Samsung Smart Washer/Dryer app (available on Android and iOS). It's a feature for diagnosing issues with the washer. I have included the user manual link below. Please click the link and turn to page 45 to learn more about smart care. https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144277872 Leo

      Answered by Samsung

  • QuestionHow many prongs are on the plug? 3 or 4? The chat associate did not know.

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - White. The washer comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet with an AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker. I have shared the user manual link below. Please access the link and turn to page 16 for the electrical supply information. https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144408724 Leo

      Answered by Samsung