“Hello, the white plastic parts on the back of the machine should be removed? There are 3 holes vertically on the back and each hole has tiny plastic clips. I tried to remove then but they are very tight.”
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The team who installed, removed them
Sorry, there was a problem. Please try again later.Hi Olivia, Yes, the shipping bolts located at the back of your Samsung washer-dryer combo model need to be removed. I have shared this model's user manual link below. Please visit the link and turn to page 26 for steps or instructions on removing the bolts. https://downloadcenter.samsung.com/content/UM/202407/20240702163159435/OID74251_IB_T-PJT_WD8000D_7LCD_EN_CFR_MES_240624.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147339113 to help our team pull up your information. Leo
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