Questions & Answers

Q: QuestionIf this is getting put into the center island does it need a hood? Or is there a downdraft ventilation system to remove steam and other things from the range?

Asked 9 years ago by Lrh19.

• A:Answer There is no downdraft vent system included. The vents at the rear of the stove top are for cooling of the range.

  Answered 8 years ago by RonPVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill I need a little strip of granite filler at the back of this range?

Asked 9 years ago by cookie.

• A:Answer Hello, Thank you for reaching out. We appreciate you letting us know your inquiry if you need a little strip of granite at the back of this Samsung range. We understand that this information may be essential for you. We're here to help. As per checking, it only requires a rear filler kit to install the range in a freestanding cutout cabinet. Attached is a link to the installation guide, which you can check anytime. See page 16 for installation requirements. https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144272660 -Angelica

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this unit have a glow bar or a pilot light?

Asked 9 years ago by Anonymous.

• A:Answer No, it doesn't have a glow bar or a pilot light

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the stainless steel top scratch easily? I heard the top can be scratched just by the burners shifting around.

Asked 9 years ago by Anonymous.

Q: QuestionDoes this range need an overhead hood for cooktop smoke? And does this range come with a black top rather than stainless steel? How deep is the range with the oven door completely open? Any additional parts to purchase for installation?

Asked 9 years ago by SandyF.

Q: QuestionDoes this model work with a down draft vent?

Asked 9 years ago by Teri.

• A:Answer No, this doesn't work with a down draft vent.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a downdraft system? I have jenn-air elec. slide-in stove right now with a downdraft system. Do I need the same type with the gas stove?

Asked 9 years ago by Anonymous.

• A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel. The range isn't equipped with a downdraft system. You may need a hood installed or an over-the-range microwave for vent purposes. I have shared with you the user manual for the range below. Please click on the link below to learn more about the home appliance. https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144318698 Leo

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat amp breaker is needed?

Asked 9 years ago by Anonymous.

• A:Answer Hi, you'll need a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this range. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit. ^Rosi

  Answered 9 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDuring self cleaning mother board fried, TWICE! Has anyone else had this problem??

Asked 9 years ago by grumpy49er.

Q: QuestionWe are installing the gas stove model NX58H9500WS ..do we need a hood or can we install a microwave over it and if so what kind of microwave?

Asked 9 years ago by Irene.

• A:Answer Get a microwave that has a bent on it made for over the stove and you are fine.

  Answered 9 years ago by HubbVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this stove available in the UK? If not, can this stove work in the UK?

Asked 9 years ago by stovejealousy.

Q: QuestionDoes this model come in black?

Asked 9 years ago by Gina.

• A:Answer No, it doesn't come in black.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo we need a ventilation fan with this oven.

Asked 9 years ago by Kevin.

• A:Answer Hi Kevin. Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range if you need to have ventilation for your oven. Regarding your concern, this oven has an oven vent located at the back of the oven range. I suggest you check this link to your user manual for further assistance. Please go to page 21. https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144406870 ^Camille

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come in white?

Asked 9 years ago by Anonymous.

• A:Answer No, it doesn't come in white.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come in white?

Asked 9 years ago by Soccermom.

• A:Answer Hi Soccermom, this range only comes in stainless steel or black stainless steel. ^Rosi

  Answered 9 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan a gliding rack be purchased separately for this model?

Asked 9 years ago by Anonymous.

Q: QuestionIs top surface stainless

Asked 9 years ago by Anonymous.

• A:Answer The top is stainless steel.

  Answered 9 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the range have height-adjustable feet? The range height is listed at 36.2" and my counter height is 36.5". I would like to know if the side lips on the top of the stove will fit over my counter top edges adjacent to the cutout.

Asked 9 years ago by Jim.

• A:Answer The feet adjust up at least 1" maybe 2" so you can level it and spin easy by hand.

  Answered 8 years ago by MontgomgVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow accurate are the oven temps and do they take a long time to heat up?

Asked 9 years ago by Barnum.

• A:Answer heats up quick and is very accurate

  Answered 9 years ago by caddiecatVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question