A:AnswerThanks for your interest in the NX58H9500WS. This model does not have a built-in exhaust fan. Samsung Over the Range Microwaves do have exhaust fans and other features to compliment the Range.
- Ms. Samsung
A:AnswerHi Linda,
We appreciate your question about the BTU of this Samsung range model. The BTUs are Right Front (RF) 18,000 BTU (*NX58H9950W* 19,000 BTU), Right Rear (RR) 5,000 BTU, Center (C) 9,500 BTU, Left Front (LF) 15,000 BTU and, Left Rear (LR) 9,500 BTU.
Thank you for choosing Samsung. Have a great day.
-Trisha-
A:AnswerGlad you asked, TinaW! Let me send you a link for some cleaning tips.
Here's an information on how to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
A:AnswerHello Tony,
Thank you for your question about our Samsung Range. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience. To address your question knobs get hot when used.
No, it is not designed to get hot when used.
Please reach out with any further comments or suggestions you wish to share using the following options
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144890580) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
A:AnswerHi bob
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range if this does have a simmer burner and or grill. Regarding yes, this has a low simmer burner and grill burner.
I suggest you check this link to your user manual for further assistance. Please go to page 24
https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144359125
^Camille
A:AnswerHello.
I appreciate you reaching out regarding the gas range vent. Regarding your concern, this has a built-in vent hence no need to have outside venting.
I also have your user manual for further help. Please go to page 21.
https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144185977
^Camille
A:AnswerHello Memaw,
Thank you for reaching out and letting us know about your inquiry if the racks can be left in when the oven is being cleaned. We understand that this may be essential for you. We're here to help.
As per checking, before starting a self-cleaning cycle, remove all racks, cookware, and utensils from the oven. Only porcelain-coated oven racks may be left in the range.
For reference, you may click the link below for the user manual, which you can check anytime. See page 45 for the maintenance of the oven.
https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144183412
-Angelica
A:AnswerIt sure does, S! In fact, here is a link (https://bit.ly/3IQfiSA) to the user manual for this model. Pages 34 and 35 have information on how to use the bread proof feature. ^Jecca
A:AnswerYou sure can, brat2! If you have started a self clean cycle, but need to stop it early, you'll just need to press the "Off/Clear" button. However, if the interior of the oven is too hot, the oven door may remain locked for a short time after the cycle has ended. The door will automatically unlock once the oven has cooled below 392°F (200°C). ^Jecca
A:AnswerI'm happy to help with this, Justice! According to page 37 of the user manual (https://bit.ly/3sbITxU) switching the temperature unit is the third option in the "options" menu. You can access this menu by pressing the "Options" button. ^Jecca
A:AnswerWe're here to help with this, Crow! First, I have this link (https://bit.ly/3l5NkJe) that has some easy steps you can take that should resolve your temperature issue. However, if for some reason it does not, you can always reach out to us directly for further assistance. Just reference ticket number 1143556227, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerHi there! Thanks so much for asking! I have this link (https://bit.ly/3jD1X5N) to a helpful guide on cleaning the cooktop. It has detailed information on cleaning tips, as well as instructions on how to properly remove any detachable parts for cleaning. ^Jecca
A:AnswerThose are great questions, Ralph! This model does use some electricity to operate the control panel and automatic ignitions. While the cooktop can be lit manually if there is no power, the oven will need power to control the temperature. I am also providing this link (https://bit.ly/2S2CBmy) to the user manual. Page 9 begins the section on electrical warning and requirements. ^Jecca
A:AnswerHi there Nicky! We would love the opportunity to speak with you directly about the issues you're experiencing to see how we can best assist you. Please reference ticket number 1143274052, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerHello there! I recommend checking with SamsungParts.com or calling 1-800-627-4368 for information on replacement parts and accessories for Samsung appliances. ^Jecca
A:AnswerHi Joey! If the display panel is not lighting up at all, but the rest of the range is working, we would recommend having the unit serviced. If you'd like, you can reference ticket number 1143008624, and we'd be happy to speak with you about setting that up. You can reach us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
