“What can we do, oven does not cook properly? Oven does not bake properly, had a tech here right after it was purchased to test the oven temp and said it was ok. Samsung FE-R300SX - purchased from Sears”

This question is for: Samsung - 5.9 Cu. Ft. Self-Cleaning Freestanding Electric Range - Stainless steel

Asked by Anonymous 14 years ago

1-2 of 2 Answers

I'm sorry to hear you're having an issue with your range. It is common within the industry for there to be a variance of up to ±25°F between the set temperature and the actual oven temperature, based on a number of factors, though Samsung ranges are actually designed to have even less of a variance (±10°F to 20°F). If you find that your range is cooking faster or slower than familiar recipes call for, you can adjust the internal thermostat by up to ±35°F by following the instructions on page 28 of the user manual. If yours is varying by more than that, please call 800-SAMSUNG to speak with an agent who will be happy to assist you. Thank you, Ms. Samsung
Answered by MsSamsung 14 years ago
Sorry, there was a problem. Please try again later.
Call them again and tell them to send a different Repair Tech.
Answered by pkrfn 14 years ago
Sorry, there was a problem. Please try again later.