“Hi, Why would my TV have no picture and only sound after setup. Black screen, only.”

1-1 of 1 Answer

• Hello Peppy - We are sorry you are having issues with your TV Picture. Please use these tools to help further troubleshoot your issue: 1) Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week 2) LiveChat or Text: https://www.samsung.com/us/support/contact/ 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Thomas

  Answered by Samsung 5 years ago

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