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Hi HondaPete44, I’m sorry to see that you are having difficulties syncing your volume control with the Xfinity Gateway wireless box and remote. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Val
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