I'm having a problem with turning the volume up or down. When I push the volume button it either does nothing or the volume flies to 0 or up to 100 without me being able to stop it or if I hold it it starts the accessibility menu. null

Question

Chris · Accepted Answer

If you have a warranty you may want to use it. Sounds like a remote issue. If you don’t have warranty get a universal remote or get a replacement if you cant stand universal remotes though that will be an expensive replacement. Try the warranty first if you can.

Answered by Chris 4 years ago

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Samsung · Answer

Hi crazyb! Many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for > than 1 second, the Accessibility Shortcuts appears. ^Tim

Answered by Samsung 4 years ago

“I'm having a problem with turning the volume up or down. When I push the volume button it either does nothing or the volume flies to 0 or up to 100 without me being able to stop it or if I hold it it starts the accessibility menu.”

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