A:Answer Hi Bren,
The Q7F TV is compatible with a Roku device. If the Roku device is not immediately recognized, we recommend unplugging your Roku device and power cycling the Samsung TV by holding the remote’s power button for 5+ seconds.
If you continue to have issues, please don't hesitate to reach out to us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor