“We have a Samsung - 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). We are at an event using a the television in portrait mode. Our video is playing properly in portrait mode but when it reaches the end loops, it changes back to landscape.”
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Hi CMPC, To assist you further, we need to know where the content is coming from and the original filming of the content. To best help, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
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