A:AnswerAre you using the hdmi cable that came with the new Xbox? If so buy a better hdmi cable this fixes 99% of that problem also try different TV port.
A:AnswerConnectivity includes 4 HDMI (all of them 2.0a and HDCP 2.2) ports, 3 USB ports, 1 Ethernet port, 1 Digital Audio Out, all located in external One Connect box.
A:AnswerIt appears that this item is only available for in-store pickup and home delivery (probably due to the size and fragility of the product). It doesn't look like it's available for shipping.
A:AnswerDon't mean to imply anything, but are you sure that the batteries are in correctly and that the remote is set to the t.v. or cable box? Also you want to make sure that the t.v. infra red detector isn't blocked by anything, such as a sound bar.
A:AnswerI only use my set in the USA. However, you can use a converter which only cost about 10 dollars. I suggest contacting Samsung directly or google for your answer. It is a great TV with an amazing picture!
