“We love this new tv!! We use Xfinity for our cable/internet. But why can I not access our Amazon Prime or Netflix when using the NEW remote? Still having trouble navigating through all the new features, but need some help to find what we already pay for.”
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Hi GinaMeowKitty, there are buttons on the remote specifically to access Netflix, Hulu, and Prime. Otherwise you can select the home button and scroll over to the apps to see what you can access. Enjoy your new TV! ^Scott
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