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Hi Nan! Best Buy carries a replacement remote designed for Samsung TVs from Insignia. Pre programmed to Samsung TVs featuring a buttom layout allowing you to access all features within your TV. Check it out at the following link from Best Buy: https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/5577783.p?skuId=5577783 For additional assistance with replacement remotes, please contact Samsung support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim
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