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Hi Sandy, Congratulations on your new Samsung range model. It's not uncommon for the area around the oven vent to feel very hot when the oven is set to a high temperature like 400°F. Here are a few reasons why this happens: 1. Heat Ventilation: Ovens are designed to vent hot air to prevent overheating inside the oven and to maintain a safe operating temperature. The vent releases this hot air, which can make the surrounding area feel very warm. 2. Kitchen Environment: If your kitchen is not well-ventilated or if there's poor air circulation, the heat from the oven vent can linger and make the kitchen feel uncomfortably warm. If the heat feels dangerously hot or if it's making your kitchen uncomfortably warm, here are a few things you can consider: 1. Use Ventilation: Ensure your kitchen exhaust fan is running while the oven is on. This can help remove excess heat and improve air circulation. 2. Distance from Oven: Try to minimize the time you spend directly in front of the oven vent while it's releasing hot air. If possible, avoid standing too close to it. In summary, while it's normal for the oven vent to release heat, the intensity can vary depending on the temperature settings. If you're concerned about the heat level or if it's affecting your comfort, employing good ventilation practices and managing the kitchen environment can help mitigate the issue. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147320965 to help our team pull up your information. Leo
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