Questions & Answers

Q: QuestionDoes it come with hook up to gas line?

Asked 4 years ago by Anonymous.

• A:Answer I'm happy to help with this! First, I'm providing this link (https://bit.ly/3yOfhIE) to the installation manual for this model. Page 10 has detailed information about what is included with the range, as well as what things you'll need. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questiondoes it have a self cleaning oven?

Asked 4 years ago by paul.

• A:Answer Hello paul, this model range (NX60A6111SS) does not offer the self cleaning feature. We manufacture many different ranges with different features. Please visit your local home improvement store or our website Samsung.com to ensure you get the best range for your home. Thank you for choosing Samsung. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionWhere can I find replacement knobs for this model? Samsung site does not recognize this model number.

Asked 4 years ago by Benji.

• A:Answer Use Dg94-03955c replacement

  Answered 3 years ago by Anonymous

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Q: QuestionIs this oven Teflon/PTFE/PFOA/PFC free?

Asked 4 years ago by Mstobye.

Q: Questiondoes this range include a conversion kit for propane?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Black

• A:Answer It sure does! In fact, currently all Samsung gas model ranges come with a compatible LP (liquid propane) conversion kit. However, Samsung does recommend using a licensed professional to perform the conversion as there are many risks associated with gas and propane. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHow do I turn off the sound when the temperature is reached its way to loud and wakes up my kid.

Asked 4 years ago by Yaakov.

• A:Answer Hello, here is a link to the user manual on page 29 to support your concerns on muting the alarm sounds with the range (https://bit.ly/3Cqgys4). We thank you for being a Samsung customer. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes best buy sell stoves that used butane gas?

Asked 4 years ago by Anonymous.

• A:Answer No

  Answered 3 years ago by BillyVerified Purchase

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Q: QuestionThe clock will no longer sync to cell using Smart things or allow me to reset manually. I tried to sync then tried to set it manually per the manual. After pressing the clock on the range, the time only allows me to go up to 5. I am connected to wifi

Asked 4 years ago by DACleve.

• A:Answer Hi there DACleve! To help with this, I recommend reaching out to our dedicated SmartThings team at 866-813-2404. This team will be able to troubleshoot the connection issues you're having, as well as assist you with getting your clock set and synced the way you want it. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan this range be converted to liquid propane and if yes what conversion kit is needed?

Asked 4 years ago by Dawn.

• A:Answer Ask best buy I believe everything for conversion for the stove it's self is included.

  Answered 4 years ago by JoJoVerified Purchase

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Q: QuestionIs the oven self cleaning?

Asked 4 years ago by BettyB.

• A:Answer No

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this range have a built in air fryer ?

Asked 4 years ago by Nivek.

• A:Answer Hey Nivek! This model is not listed as having an air fry feature. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHow do you set the clock on the stove? Power went out and cannot find paperwork to reset the clock. Thank you.

Asked 4 years ago by Bowlingmama.

• A:Answer relink stove your wifi service

  Answered 5 months ago by ChamaleHVerified Purchase

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Q: QuestionCan it be used with propane

Asked 4 years ago by Cj.

• A:Answer Hello Cj! Yes, this unit comes with an Lp conversion kit that allow you to use propane. ^Nic

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the app inform you when a burner is on or if gas is flowing to the cooktop?

Asked 4 years ago by Adam.

• A:Answer Great question, Adam! The SmartThings app does offer both oven and cooktop monitoring. This allows you to check the status of the oven, and monitor the on/off status of each cooktop burner. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this energy star qualified?

Asked 4 years ago by Sunny.

• A:Answer Hi Sunny, Thank you for asking if the Samsung range is energy star qualified. This model is not energy star qualified. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this stove self cleaning ?

Asked 4 years ago by Char.

• A:Answer No the oven is not self cleaning.

  Answered 4 years ago by MiabVerified Purchase

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Q: QuestionDoes it have broiler.

Asked 4 years ago by Kee.

• A:Answer Yes. It is inside the oven.

  Answered 4 years ago by Diiah

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Q: QuestionWhat are the required parts that come with this when purchasing? doesn't it just need to be plugged in into a outlet and it's good to be used?

Asked 4 years ago by KageU.

• A:Answer Thanks so much for asking, KageU! Because this model is a gas model, it will require a gas connection. This does add some steps to the installation process. I do have this link (https://bit.ly/2RsPYwl) to the installation manual for this model. Page 10 has a full list of what's included with the range. Also, pages 17-22 have step by step installation instructions. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this model self cleaning. If not what is a comparable model that is.

Asked 4 years ago by Jp.

• A:Answer No. Don;t like self cleaning. burn too much gas

  Answered 4 years ago by Awesome

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