A:AnswerHi Josie,
I understand how frustrating it can be when something unexpected happens, especially when it impacts your daily routine. We are here to help.
If the electric cooktop of your Samsung range is giving off a burnt smell, it can be caused by food or oil residue on the surface or around the burners burning off when you heat the cooktop, creating a burnt smell. Even small spills from cooking could cause this odor. Clean the cooktop thoroughly after each use, especially around the burners. Use appropriate cooktop cleaner to remove any food or grease buildup. I have shared a Samsung link below to help with the maintenance of the cooktop. The link shared below has an embedded video that we recommend watching.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
In addition, if you prepare your breakfast in the oven. I have shared a Samsung link that will help with your experience with the smell coming from the oven.
Odor or smoke from Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110185/
We would love to speak to you directly to gather more information about the glass cooktop and determine what steps can help with it. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148057280 to help our team pull up your information.
Leo
A:AnswerThanks so much for asking, sunshine! I recommend checking with SamsungParts.com or calling 1-800-627-4368 for information on purchasing additional parts and accessories for Samsung products. ^Jecca
A:AnswerTo set the clock you hold down the clock icon on the bottom right corner for three seconds. Then press the appropriate digits then press start. To use the oven press bake or broil then temperature the. Press start
A:AnswerHello, the right rear, front and left rear, front burners are 6"/9”. You can view this information on our website Samsung.com under product specifications. We thank you for choosing Samsung. ^Lena
