“I am not able to get this TV to connect to the wifi system. The TV and wifi module are only 20' apart and in clear view of each other.”

1-2 of 2 Answers

• robr, you may want to check your router to ensure there are no issues on your router's end. You can also try a factory reset on your TV to see if this resolves the issue (Home > Settings > General > Reset). If the issue persists, please reach out to Samsung TV Support at: ― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Gina

  Answered by Samsung 5 years ago

  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Make sure the software for the TV has been updated and try again. Make sure you are entering the correct user name and password for your wifi connection

  Answered by Paladin 5 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.