A:AnswerLove the TV. A firestick is not required for netflix and amazon prime. Both are readily available through buttons on the remote which makes logging onto the streaming platforms much easier to navigate.
A:AnswerHi Glfwrvet69, this greatly depends on your environmental conditions. Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity, etc. The operating temperature is between 50 degrees F - 104 degrees F. Operating humidity is between 10% - 80%. Storage temperature ranges between -4 degrees F to 103 degrees F. Outside conditions falling outside these ranges may lead to serious damage to your TV. ^Val
A:AnswerHi StewDenver, the TU7000 TV does not have art picture capabilities. The Art Mode feature is available in our Frame Series. When you're not watching TV, The Frame transforms into a beautiful work of art. You can also upload your own photos and artwork and display them on The Frame. ^Val
A:AnswerHi Steve, I'm sorry to see you are having issues with your TU7000 screen going black while your audio still plays. So that we can better assist you, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Val
A:AnswerHi Stuff, there are several settings under Eco Solution which can be enabled/disabled to suit your preferences. Ambient Light Detection, Minimum Brightness, Power Saving Mode, Motion Lighting, and Auto Power Off are all designed to reduce overall power consumption. ^Val
A:AnswerHello Joshua520,
Thank you for considering the TU7000. Because HDMI 2.1 is a complicated spec, we hope that focusing on TV features will be more helpful to you when deciding on the best model for your usage scenario. Our TU7000 has 2 HDMI ports, both of which support Auto Low Latency Mode (ALLM/Auto Game Mode). The “HDMI In 2” port also supports eARC.
If you are looking for a model that also offers 4K@120fps (FRL), please consider our QLED Q70T Series, which has FRL on HDMI 4. All Samsung 2020 model year QLED TVs 55” and bigger starting from the Q70T Series are capable of 4K@120fps, as well as offer Variable Refresh Rate (VRR) and FreeSync.
^Cristian
A:AnswerHi There, The TV has a standard VESA mount pattern on the back and you can hang it on the wall or Best Buy has a service where they can install it. Here is a selection of mounts that could hold the TV. https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=tvmountsize_facet%3DTV%20Size%20Compatibility~65%20-%2074%22&sc=Global&st=TV%20mountsd&type=page&usc=All%20Categories ^Jeremy
A:AnswerHi Jimlex, The Samsung 2020 TV models do not feature 3D. If you are playing a 3D movie you should have the option to watch it without the 3D on. ^Jeremy
A:AnswerHello Dottie,
for more information on delivery/installation services, please contact your local Best Buy or visit https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032
^Cristian
