“My 2020 58 class qled will not output 5.1 via optical. Output in MONO only!!!! How do I play all the apps and have 5.1 sent to my home theater?????”
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Hi there - while we are unaware which 2020 QLED model and sound system you are utilizing, we recommend connecting your sound system to your TV via HDMI ARC to receive 5.1 audio. If you are still experiencing issues, please reach out to Samsung Support via any of these options: Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week LiveChat or Text: https://www.samsung.com/us/support/contact/ Facebook Messenger: https://www.facebook.com/samsungsupport Twitter: https://twitter.com/SamsungSupport The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Gina
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