“My current Samsung shows many series on Amazon and Apple+ too dark where it's almost unwatchable even on Dynamic mode. Is this set capable of handling HDR without asking the screen too dark?”

Asked by Anonymous 2 years ago

1-2 of 2 Answers

I'm not sure how long you've had your TV, but there seems to be picture quality issues. I would definitely have an engineer review your system board. I don't know if you keep your TV on for long periods of time or do not turn off overnight, and of course the age can all contribute to some of the screen controls. I would recommend doing a full reset on the system and seeing if that fixes your problem.
Answered by HarleyQ 2 years ago
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Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
Answered by Samsung 2 years ago
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