Questions & Answers

Q: QuestionWhat is the refresh rate of this Samsung TV?

• A:Answer This Samsung TV has a 120Hz refresh rate.

Q: QuestionWhat operating system does this Samsung TV use?

• A:Answer This TV uses the Samsung Tizen operating system.

Q: QuestionDoes this TV support Dolby Atmos?

• A:Answer Yes, this TV supports Dolby Atmos sound.

Q: QuestionHow many speakers does the TV have?

• A:Answer This Samsung TV has two built-in speakers.

Q: QuestionCan this TV upscale content to 4K?

• A:Answer Yes, this Samsung TV uses AI technology to upscale content to 4K resolution.

Q: QuestionWhat is Samsung's Real Depth Enhancer?

• A:Answer Samsung's Real Depth Enhancer increases foreground contrast to create a greater sense of dimension on screen, similar to how the human eye perceives depth.

Q: QuestionHow much storage is on this tv? 8gb?

Asked 5 days ago by Leslie.

Q: QuestionI am buying this for my elderly Mom. Can I add Roku as that is the system she is most comfortable with?

Asked 4 months ago by Roku.

• A:Answer You can connect a Roku streaming device via HDMI. ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: QuestionDoes this TV have one center stand or two edge stands. If edge stands, what is distance between TV mounting holes. If center stand, how large and heavy is stand base.

Asked 4 months ago by seeking.

• A:Answer seeking - The QN85D features a center stand. You can find weight information on this model’s product page – just click Specifications and scroll down to Dimensions: https://www.bestbuy.com/site/samsung-65-class-qn85d-series-neo-qled-4k-mini-led-smart-tizen-tv-2024/6576546.p?skuId=6576546 ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: QuestionDoes the app have Direct tv streaming on it?

Asked 4 months ago by Tim.

• A:Answer Tim - For more information about DirecTV Stream, we recommend contacting DirecTV. ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: QuestionMy QN85D did not come with a user manual, how can I get one

Asked 5 months ago by Dean.

• A:Answer deanosour - You can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN85D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support. ~ Samsung Specialist

  Answered 5 months ago by Samsung

  
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Q: QuestionWhat type/spec HDMI cable is required for the 2024 85N model?

Asked 5 months ago by RJC.

• A:Answer RJC - Examples of eARC-compatible cables include a High-Speed HEAC or HEC cable. Make sure you use a cable you know is functional and in good condition. ~ Samsung Specialist

  Answered 5 months ago by Samsung

  
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Q: QuestionI asked yesterday about whether this screen is relatively free of burn in and the answer I received was to the effect that the screen was built to give long lasting picture quality. Is it at least burn in resistant is what I'm asking.

Asked 5 months ago by DaveB.

• A:Answer DaveB - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes this TV come loaded with the Spectrum App? Thank you

Asked 5 months ago by Jody.

• A:Answer No but you can download easily. I had to download both YouTube TV and the Spectrum app. It took only a few minutes and worked great.

  Answered 5 months ago by ChrisMVerified Purchase

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Q: Questionhow long is the manufacturer warranty?

Asked 6 months ago by Anonymous.

• A:Answer The QN85D TV is backed with a limited 1-year Manufacturer’s Warranty when purchased brand-new from an authorized dealer. You can enter the model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty ~ Samsung Specialist

  Answered 6 months ago by Samsung

  
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Q: QuestionHi comes with stand

Asked 7 months ago by Emil.

• A:Answer Emil - A stand is included. ~ Samsung Specialist

  Answered 7 months ago by Samsung

  
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Q: Questionwill this t.v work my Bose surround sound.

Asked 7 months ago by rocknsoul4ever.

• A:Answer rocknsoul4ever - The QN85D can connect to external audio devices via a wired (HDMI, Optical) or wireless (Bluetooth, Wi-Fi) connection. ~ Samsung Specialist

  Answered 7 months ago by Samsung

  
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Q: QuestionHello. Does this model have an RS-232 connection?

Asked 9 months ago by RS232.

• A:Answer Yes, the QN85D features RS-232 Control (Ex-Link). ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
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Q: QuestionCan this tv generate an HDR picture from a Dolby-Vision encoded program? I am aware that Samsung tv's do not have Dolby-Vision decoders; but can they still use some of the picture information from the Dolby-Vision signal to generate an HDR picture?

Asked 10 months ago by Frisco67.

• A:Answer Frisco67 - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 10 months ago by Samsung

  
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