Questions & Answers

Q: QuestionWhat is the benefit of the Contour Design on this TV?

• A:Answer The Contour Design on the 65-inch and 55-inch class models features a wave-inspired structure, creating a continuous and elegant look that blends seamlessly into your home.

Q: QuestionWhat is a benefit of watching this video before unboxing the TV?

• A:Answer If you watch this video and follow the instructions, you'll avoid common mistakes, like pinching the screen, which can easily cause it to crack.

Q: QuestionHow many people are recommended for unboxing TVs larger than 32 inches?

• A:Answer For TVs larger than 32 inches, it is always recommended to use two people for unboxing.

Q: QuestionHow does this TV handle lower resolution content?

• A:Answer It uses 4K AI Upscaling to transform lower resolution content into 4K using AI technology, enhancing clarity scene by scene.

Q: QuestionCan I control this TV with my voice?

• A:Answer Yes, this TV is voice controlled and works with Amazon Alexa.

Q: QuestionDoes this TV offer any AI-powered features for picture enhancement?

• A:Answer Yes, it features the NQ4 AI Gen2 Processor, which actively enhances picture quality using 20 specialized networks.

Q: QuestionWhat is the difference between the S85 and S90?

Asked 1 year ago by Anonymous.

• A:Answer Thanks for asking! The Picture: The S85D & S90D both use our OLED technology for pure blacks, bright whites, and fine-tuned detail, and OLED HDR for enhanced brightness and rich contrast. Design: The S85D features our bold & elegant Contour design. With the S90D, you’ll get a super slim, sleek profile with our Laser Slim design. Sound: Both models feature built-in Dolby Atmos, as well as Object Tracking Sound Lite to provide you with 3D surround sound that follows the movement on screen by using our incredible virtual top channel audio. Gaming: While the S85D offers 4K@120Hz, the S90D adds additional enhanced gaming capabilities by supporting up to 4K@144Hz for PCs. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this model have artificial intelligence? How can I refresh the pixels to avoid burn-in or does the TV do it automatically?

Asked 1 year ago by Alex.

• A:Answer Alex - Intelligent Mode can be enabled. You can access Pixel Refresh (as well as other functions) under: Home > Menu > Settings > All Settings > General & Privacy > Panel Care ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the distance from the bottom of the TV to the bottom set of mounting screws and same for the top ? Is it same as S90D

Asked 11 months ago by DK.

• A:Answer DK - On the 65" S85D, the distance from the top VESA mounting holes to the top of the TV is 17.4". The distance from the bottom holes to the bottom of the TV is 7.4". ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: QuestionWill it work with a Vizio soundbar? My soundbar is new.

Asked 11 months ago by confusedandtired.

• A:Answer AustinGal - The S85D can connect to external audio devices via a wired (HDMI, Optical) or wireless (Bluetooth, Wi-Fi) connection. ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: QuestionWhat is the difference between the Samsung S85D OLED 4K TV and the Samsung Class QLED 4K Q80D TV? Which is better and why?

Asked 1 year ago by Anonymous.

• A:Answer oled tv's do not have a backlight the light is local to each pixel Qled is Quantum dots with a backlight generally they are brighter have less black to white contrast. If you can get either at the same price I would get the s85d unless I had an extremely bright room. The q80d also does not have local dimming which would make it a closer call

  Answered 11 months ago by StephenRVerified Purchase

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Q: QuestionDoes it give off heat

Asked 1 year ago by Nardo.

• A:Answer Not hardly any heat. Definitely not as warm as previous generations.

  Answered 1 year ago by SidBVerified Purchase

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Q: Questionwhat does the tizen mean ?

Asked 1 year ago by micky.

• A:Answer micky - Tizen is the name of the operating system utilized in Samsung Smart TVs. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionHow do I pause, rewind, and fast forward with the remote that comes with this TV?

Asked 11 months ago by kfco.

• A:Answer Hi KF - To assist you in the learning the various features, functions, and settings of the remote, we recommend referring to the Remote Control Guide embedded into your TV under: Menu > Settings > Support. You can also download the guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S85D TV to download this guide as well as others. If you need more help, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: QuestionWhat is the overall dimension of the 65 inch Samsung TV?

Asked 1 year ago by Anonymous.

• A:Answer You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Dimensions: https://www.bestbuy.com/site/samsung-65-class-s85d-series-oled-4k-smart-tizen-tv-2024/6578059.p?skuId=6578059 ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat size tv stand can a 65” tv sit on?

Asked 1 year ago by Shell.

• A:Answer Hi Shell, The 65" S85D feet can be set at two positions; 37.5" or 12.2" apart. ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: QuestionIs there a recent model Samsung TV with an ON TIMER in addition to the standard OFF TIMER? I have that on two of my older Samsungs and I love it. Has this feature been discontinued?

Asked 1 year ago by KimmyK.

• A:Answer KimmyK - Samsung TVs feature Off Timers and Auto Power Off features. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this tv require a connect box?

Asked 4 months ago by JRP.

Q: QuestionI bought this TV while I was still in the US but now live in Germany. Is it dual voltage? Can I just use a converter or will it blow the TV?

Asked 5 months ago by Shan.