1-2 of 2 Answers
You definitely need a technician. That happened with our last Kenmore machine.
Sorry, there was a problem. Please try again later.I'm sorry to hear you're having an issue with your DV365ETBGWR. If the dryer powers on, but the drum does not rotate, perform the following: 1. With the power turned on, close the door, and then press the Start/Pause button. 2. Watch the timer on the display and verify that it changes. 3. If the timer changes and the drum is not rotating, service may be required. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you further. Thank you, Ms. Samsung
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