Questions & Answers

Name: Samsung - 7.3 Cu. Ft. 9-Cycle Steam Electric Dryer - White
Brand: Samsung
SKU: 5894631
Price: 899.99 USD
Rating: 4.7 (122 reviews)

Samsung - 7.3 Cu. Ft. 9-Cycle Steam Electric Dryer - White

Model:: DV365ETBGWR; |
SKU:: 5894631

User rating, 4.7 out of 5 stars with 122 reviews.

Highly rated by customers for:

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QuestionWhy does this dryer continue to run past the timed dry?The dryer will not shut off, it continues to tumble after the time is up. It only stops when you open the door then the cycle ends. I read it could be a defective main board and also that it has to do with the wrinkle prevention setting? any help would be great.
Asked 13 years ago by Anonymous.
- Answer Thank you for the question. It's possible that you've activated the Wrinkle Prevent feature which causes the dryer to continue to tumble in unheated air for up to 180 minutes after the cycle is complete to help prevent wrinkles from setting in. To activate or deactivate this option, simply press the Wrinkle Prevent button on the control panel. If this doesn't help to resolve the issue, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who can help determine whether service is necessary. - Ms. Samsung
  Answered 13 years ago by MrSamsung
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QuestionWhy does the dryer continue to tumble when the power is off? Also it tumbles but will not heat up
Asked 5 years ago by Lilman2020.
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QuestionHow to turn off the done chime?The chime is annoying and there is no signal button. How do I turn it off? Love it otherwise.
Asked 12 years ago by Anonymous.
- Answer Thanks for the question, and glad to hear you love your dryer! To turn off the chime on the DV365ETBGWR, press and hold the Mixed Load Bell button for about 5 seconds. Follow the same procedure if you choose to turn the signal back on. - Ms. Samsung
  Answered 12 years ago by Anonymous
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QuestionWhat is the recomended vent configuration for use with this dryer?Just wondering what vent configuration is best suited to this dryer?
Asked 12 years ago by Anonymous.
- Answer Use the universal semi rigid flex tubing worked perfect for me.
  Answered 12 years ago by JJDAG
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QuestionDoes this dryer have a drying rack?
Asked 12 years ago by Maryk32.
- Answer It does not come with a drying rack. It says it can be purchased though.
  Answered 12 years ago by kpew
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Questiondryer cycle comes on but dryer tub does not turn
Asked 12 years ago by Anonymous.
- Answer You definitely need a technician. That happened with our last Kenmore machine.
  Answered 12 years ago by NeelB
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QuestionWhat does this dryer require to hook it up?
Asked 13 years ago by Anonymous.
- Answer you need a electrical cord, check your outlet to see if you have a 3 prong or 4 prong to purchase the correct one, also you need a dryer vent kit, The dryer comes with the hose and y connector for the steam cycle.
  Answered 12 years ago by JJDAG
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QuestionDoes this brand come in a gas dryer
Asked 13 years ago by Anonymous.
- Answer yes
  Answered 12 years ago by douglasy
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QuestionIs this product available as a gas dryer?
Asked 13 years ago by Anonymous.
- Answer There is a gas version of the DV365ETBGWR; it is the DV365GTBGWR. Thanks for your interest, Ms. Samsung
  Answered 13 years ago by MsSamsung
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QuestionElectrical RequirementsWhat's the Electrical Requirements for this dryer? And does it need 3 or 4 wires connection? Thanks.
Asked 13 years ago by Dary.
- Answer You can hook up either a 3 or a 4 wire cord.
  Answered 13 years ago by samsung dryer owner
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QuestionHow long will this dryer be on sale?
Asked 13 years ago by Anonymous.
- Answer Thanks for your interest. For information about pricing and promotions, please call 888-BEST BUY or contact your local Best Buy Appliance Team. - Ms. Samsung
  Answered 13 years ago by Ms. Samsung
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Showing 1-11 of 11 questions

Questions & Answers

Samsung - 7.3 Cu. Ft. 9-Cycle Steam Electric Dryer - White

Q: QuestionWhy does the dryer continue to tumble when the power is off? Also it tumbles but will not heat up

Q: QuestionHow to turn off the done chime?The chime is annoying and there is no signal button. How do I turn it off? Love it otherwise.

Q: QuestionWhat is the recomended vent configuration for use with this dryer?Just wondering what vent configuration is best suited to this dryer?

Q: QuestionDoes this dryer have a drying rack?

Q: Questiondryer cycle comes on but dryer tub does not turn

Q: QuestionWhat does this dryer require to hook it up?

Q: QuestionDoes this brand come in a gas dryer

Q: QuestionIs this product available as a gas dryer?

Q: QuestionElectrical RequirementsWhat's the Electrical Requirements for this dryer? And does it need 3 or 4 wires connection? Thanks.

Q: QuestionHow long will this dryer be on sale?

Most-viewed items

QuestionWhy does the dryer continue to tumble when the power is off? Also it tumbles but will not heat up

QuestionHow to turn off the done chime?The chime is annoying and there is no signal button. How do I turn it off? Love it otherwise.

QuestionWhat is the recomended vent configuration for use with this dryer?Just wondering what vent configuration is best suited to this dryer?

QuestionDoes this dryer have a drying rack?

Questiondryer cycle comes on but dryer tub does not turn

QuestionWhat does this dryer require to hook it up?

QuestionDoes this brand come in a gas dryer

QuestionIs this product available as a gas dryer?

QuestionElectrical RequirementsWhat's the Electrical Requirements for this dryer? And does it need 3 or 4 wires connection? Thanks.

QuestionHow long will this dryer be on sale?