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We understand how you feel with how the dryer performs, Frank. Let us help. We have provided a troubleshooting link to check when the dryer does not stop spinning. Samsung dryer will not turn off or stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01001990/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147373954) to help our team pull up your information when you message us. Thank you. -Angelica
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