1-1 of 1 Answer
Thank you for letting us know about this. I can imagine how frustrating that would be. But I have good news, this link (https://bit.ly/3bVC6BE) has some simple to follow troubleshooting steps that should resolve this. However, if for some reason you're still having issues, we're always here to help. Just reference ticket number 1143349648, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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