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I had this problem at first also, you have to make sure you're on the more dry setting and it does require you to fluff the clothes more than I had to in my previous dryer.
Sorry, there was a problem. Please try again later.Greetings, We can imagine how it feels to have a dryer that doesn't completely dry the laundry. We are here to help you. Please see the link below for the steps if the cycle ends too quickly. Kindly watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146894621, which will help our team pull up your information. ^Rainly
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