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Greetings! We understand how important it is for your dryer to be ready when you need it. If it powers on but doesn’t respond after pressing Start, that can certainly be frustrating. Let’s work on getting things back on track. Below is a helpful Samsung support link. It contains additional resources through clickable hyperlinks that can guide you through: The control buttons on the Samsung dryer do not work or respond: https://www.samsung.com/us/support/troubleshooting/TSG01001992/ We’re also sharing another link that may offer further insight. Just like the first, it includes helpful hyperlinks. In particular, we recommend checking step number three for guidance: Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all Should you need more assistance with your dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151053105 to help our team pull up your information. Leo
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