Love the tv, however whenever there are written words with a black background (end credits, for example) the screen gets very light and it's difficult to read the words.
How do I prevent that from happening? null

Question

Love the tv, however whenever there are written words with a black background (end credits, for example) the screen gets very light and it's difficult to read the words.
How do I prevent that from happening? null

Samsung · Accepted Answer

Hi Radleyjm! I’m sorry to see that you are having issues with the image in certain scenarios on your new TV.
So that we can better troubleshoot towards a solution, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Tim

“Love the tv, however whenever there are written words with a black background (end credits, for example) the screen gets very light and it's difficult to read the words. How do I prevent that from happening?”

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