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There are 1 million things that could be impacting this. A lot of it could just have to do with the settings or your streaming services. Most of them require a higher fee for 4K quality. You might want to check those because this TV is light years beyond any TV from 10 years ago.
Sorry, there was a problem. Please try again later.Hi Tommy - We’re happy to assist with optimizing your settings to enhance your experience. Please contact Samsung Support at 1-800-SAMSUNG (available daily from 8AM to 12AM EST), or chat with us at https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
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