Questions & Answers

Q: QuestionWhat is the benefit of having Quantum HDR in this Samsung TV?

• A:Answer Quantum HDR reveals hidden details with deep blacks and vibrant brights, uncovering the full intensity in every scene. The dynamic tone mapping of HDR10+ makes the contrast pop, giving you vibrant imagery and ensuring all the critical details stand out.

Q: QuestionWhat type of audio experience does the Q-Symphony feature provide?

• A:Answer Q-Symphony allows the TV speakers and a compatible Samsung soundbar to work together, creating a more immersive and robust audio experience.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has a total of 3 HDMI input ports.

Q: QuestionWhat is the refresh rate of this TV?

• A:Answer The refresh rate of this TV is 60Hz.

Q: QuestionDoes this Samsung TV have built-in speakers?

• A:Answer Yes, this Samsung TV comes with built-in speakers.

Q: QuestionHow does the Motion Xcelerator feature enhance the viewing experience?

• A:Answer Motion Xcelerator technology enhances clarity during fast motion scenes, such as in sports or video games, by predicting and smoothing out the motion between frames.

Q: QuestionWith Alexa built in, will I be able to use the remote to say, Alexa, show me the driveway camera. Or front door, etc. We have Ring cameras and doorbell. I want to know if the video from the Ring devices will show on the tv, like they show on our Echos

Asked 4 months ago by juve.

• A:Answer Cheesehead - Ring Doorbell is supported on the Q7F; voice commands can be activated by pressing and holding the microphone button on the included remote. Please note that the Ring Doorbell and Ring Doorbell 2 are not compatible with live video feeds; to receive videos on your TV, you will need to use the Ring Doorbell Pro. ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: QuestionWith Alexa built in, will I be able to use the remote to say, Alexa, show me the driveway camera. Or front door, etc. We have Blink cameras and doorbell. I want to know if the video from the Blink devices will show on the tv, like they show on our Echos

Asked 5 days ago by Kishan.

• A:Answer Hi Kishan - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 5 days ago by Samsung

  
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Q: QuestionDoes it come with Samsung plus TV channels?

Asked 1 week ago by CaptainAmerica.

• A:Answer Hi CaptainAmerica - Yes, the Samsung TV Plus app comes pre-installed. ~ Samsung Specialist

  Answered 1 week ago by Samsung

  
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Q: QuestionCan you program a remote control with numbers for this model

Asked 1 week ago by Tippy.

• A:Answer Hi Tippy - Remote programming is usually done with cable remotes, and the programming codes will be provided by your cable provider. ~ Samsung Specialist

  Answered 1 week ago by Samsung

  
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Q: QuestionDoes this TV have duel audio

Asked 1 month ago by Anonymous.

• A:Answer Dual Bluetooth Audio allows you to connect multiple Bluetooth devices – for instance, you can pair 2 headsets to your TV simultaneously. You can even stream 2 different audio contents to each headset when using the Multi View feature. To set this up, go to: Home > left directional key > Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List, then connect the devices you’d like to pair (one at a time). When selecting the second device, select Multi Connect. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this TV come with a HDMI Box?

Asked 1 month ago by Anonymous.

• A:Answer If you're referring to a One Connect Box, please note the Q7F TV does not support/utilize this. HDMI inputs are located on the back panel of the Q7F. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionAre the feet adjustable to bring in to fit a 48" stand?

Asked 1 month ago by Kalla2007.

• A:Answer Hi Kalla2007, The feet on the Q7F can be set to 14.5" apart, so it should fit fine on your 48" Stand. ~Samsung Advisor

  Answered 1 month ago by Samsung

  
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Q: QuestionIs there a printed user manual included? I did not find one inside the box after delivery.

Asked 2 months ago by Allan.

• A:Answer Allan - You can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides ~ Samsung Specialist

  Answered 2 months ago by Samsung

  
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Q: QuestionHow to carry on purchase

Asked 2 months ago by Hunter32077.

• A:Answer Hunter32077 - So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 2 months ago by Samsung

  
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Q: QuestionWhat type of bracket works best for this tv?

Asked 3 months ago by TVBracket.

• A:Answer Hi there - The type of wall mount you choose depends on your setup style. For a clean, flush look, consider a fixed mount or our Slim Fit Wall Mount. If you’d like the flexibility to adjust the angle or position of the screen, a tilting or full motion mount is recommended. The 85" Q7F TV supports any universal wall mount that matches its VESA pattern of 600mm x 400mm. ~ Samsung Specialist

  Answered 3 months ago by Samsung

  
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Q: QuestionHow is the glare on the screen

Asked 3 months ago by Anonymous.

• A:Answer The Q7F features Mega Contrast which automatically adjusts brightness and contrast, enhancing the difference between light and dark areas on the screen, so you can enjoy stunning picture quality. When stepping up, our Q8F adds Dual LED backlighting to deliver vivid images with improved contrast, off-axis viewing, and color accuracy. And starting with our QN90F, you’ll gain Wide Viewing Angle and Glare Free technology to provide you with wider viewing angles, enhanced color, and minimized glare to help you enjoy shows without distractions. ~ Samsung Specialist

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes this have the feature where the tv is off but instead of a black screen, art work or some type of picture can be displayed.

Asked 3 months ago by John.

• A:Answer Art Store is available on the Q7F. ~ Samsung Specialist

  Answered 3 months ago by Samsung

  
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Q: QuestionIt gives minimum and maximum stand width but can I sent it to widths in-between minimum and maximum.

Asked 3 months ago by Stand.

• A:Answer The leg width of the 85” Q7F is adjustable between two positions: 55.7” or 14.5”. ~ Samsung Specialist

  Answered 3 months ago by Samsung

  
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