Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Front. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 11. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 12. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 13. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 14. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 15. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 16. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 17. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 18. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 19. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 20. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 21. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 22. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • Alt View 23. Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • Which Samsung French 4-Door Refrigerator is right for me? video 2 minutes 50 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Dual Ice Maker w/Ice Bites video 1 minutes 00 seconds
  • Which Samsung Bespoke Refrigerator is right for me? video 2 minutes 08 seconds
  • BBY Overview - Samsung: FlexZone Drawer video 1 minutes 05 seconds
  • Refrigerator Autofill Pitcher Product Overview video 0 minutes 52 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass

Model:
RF23BB820012AA
SKU:
6493534
Your price for this item is $3,059.99
Page Showing 1-20 of 30 questions
Ask a Question

  • QuestionCan we turn one ice maker off?

    Asked by Anonymous.

    • Answer Yes! There is a function on the inside of the refrigerator as well as an app that you can connect to your fridge via wifi and control the ice from there.

      Answered by Anonymous

  • QuestionDoes this already come with panels? Or must the panels be purchased separately and in addition to this item? "Panel ready" is ambiguous.

    Asked by Ahchoo01.

    This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - Custom Panel Ready

    • Answer Hi Ahchoo01. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AutoFill Water Pitcher - Custom Panel Ready. You would need to add/purchase the panels separately. Best to contact our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for more details regarding this. Reference Number: 1144629656 Have a great day. ^Charles

      Answered by Samsung

  • Questionamsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Home & AI Vision Inside™ - The door where the water pitcher is will not open. Trying to open the door the latch does not move far enough to open

    Asked by Anonymous.

    Answer This Question

  • Questioncan adjust open width doors

    Asked by Anonymous.

    • Answer Hi there, No, the width of the door is something we cannot adjust. Only the door height and door gap can be adjusted. Please see page 31 of the manual for the "Adjusting the door height and the door gap" steps. Manual https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147872224) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • Questioncan adjust width doors

    Asked by Anonymous.

    • Answer Hello, No, we are unable to change the door's width. You can only change the door spacing and height. The steps for "Adjusting the door height and the door gap" are on page 31 of the manual. Manual  FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf https://downloadcenter.samsung.com/content/UM/202212/20221216130939356 Please use the following methods to contact us if you require any additional help: 1. Messenger on Facebook: http://m.me/Samsungsupport 2. https://twitter.com/messages/compose on Twitter?ID of the recipient: 18768513 3. https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us is the Samsung Community website. To assist our team in compiling your information, please provide this reference number (1147872326) in your mail. Enjoy your wonderful day. Charles

      Answered by Samsung

  • QuestionHow deep are the shelves in the refrigerator?

    Asked by Tyson.

    This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - Custom Panel Ready

    • Answer Dear Valued BestBuy Client, To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

      Answered by Samsung

  • QuestionHello, We have a space width of 38.5 inches and wall to one side of the refrigerator. Will this fit the space?

    Asked by madMartian.

    • Answer Hi there, Yes, the space width of 38.5 inches is sufficient. However, we also need to ensure there is sufficient clearance for all sides of the fridge. Please see the "Installation Specifications" and "Dimensions" section on page 2 of the spec sheet for reference. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/09262023/RF23BB8200_V13.pdf Have a great day. ^Aloe

      Answered by Samsung

  • QuestionWhat is the depth of the shelves?

    Asked by Audra.

    • Answer Dear Valued BestBuy Client, To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

      Answered by Samsung

  • QuestionHello, Why is my water pitcher not filling up with water? This has happened a few times but it ends up filling up. Now it’s been a full day and it’s not filling up. What can we do?

    Asked by Veronica.

    • Answer Hello Veronica, We understand how you feel about your water pitcher on the refrigerator. We would love to extend our help. Here is a link with steps to help you determine why the autofill water pitcher does not fill. Check the embedded word for more details. The autofill water pitcher doesn't fill https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147642975) to help our team pull up your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • QuestionJust received the fridge. How do we know the ice maker is working and how do we get the pitcher to fill with water?

    Asked by Icemaker.

    • Answer Greetings! Congratulations on your newly purchased Samsung refrigerator model. For the ice maker and the autofill water pitcher to work, a water line has to be connected to a water source/supply and the refrigerator. Ensure that the water valve is open and that there is enough water pressure (30 - 125 psi) so the ice maker and the autofill water pitcher can operate properly. On the control panel or the main panel located in the fridge compartment on the right-hand side, enable the AutoFill pitcher and select either Cubed Ice or Ice Bites for the ice maker. I have shared this model's user manual link below. Please turn to the pages below for reference to the instructions given above. https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf Page 17 - Refrigerator at a Glance Page 32 - Water Line and Water Pressure Page 34 - Reminder to throw the first 1 - 2 ice buckets. Page 36 - Main Panel Page 39 and 40 - ice maker/autofill pitcher steps to enable. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147483125 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionHow can I tell when my water filter needs to be replaced

    Asked by Vero.

    • Answer I need to order water filters, can u help me know which one to purchase

      Answered by Anonymous

  • QuestionHow to turn on door alarm

    Asked by JS01.

    • Answer Hello, Let us provide the details you need. If the door is left open for over 2 minutes, an alarm will sound, and the alarm indicator will blink. You can toggle the alarm on and off by pressing Door Alarm. The alarm is enabled by factory default. Thank you. -Angelica

      Answered by Samsung

  • QuestionDoes this comes along with compression inlet?

    Asked by Newuser.

    • Answer Hi there, No, it doesn't come with the compression inlet. Should you wish to purchase the compatible compression inlet for this fridge model, please contact our Samsung Parts Team by calling (800) 627-4368. Available from Mon - Fri between 9:00 AM - 6:30 PM EST. They can check the compatibility and availability of the parts or accessories you wish to order. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionWhat is the maximum width, from the outside corner of each door, when the doors are open?

    Asked by Doors.

    Answer This Question

  • QuestionAfter install of a new water line and new fridge how long will it take before it will start filling the autofill pitcher?

    Asked by Nope.

    • Answer It will start filling within 2-3 hrs. It's the best frig we have ever had.

      Answered by JudyS

  • QuestionI thought I heard the air inside is recirculated and filtered. Is that true?

    Asked by Gordo.

    • Answer Hi Gordo, The refrigerator is equipped with Samsung's Twin Cooling Plus system. This optimizes the temperature and humidity in the fridge and freezer with independent cooling system. So, odour/smell of the fridge will not mix with the freezer and vice versa. Thank you for choosing Samsung and have a great day! ^Rainly

      Answered by Samsung

  • QuestionWhat colors are available?

    Asked by Curkie.

    • Answer Hi Curkie, We appreciate your question about the available colors this Samsung refrigerator model carries. I have listed below the available colors of the panels on this refrigerator model. a. Stainless Steel b. Tuscan Steel c. Charcoal Glass d. Matte Black Steel e. Matte Grey Glass f. White Glass g. Navy Steel h. Pink Glass i. Emerald Green Steel j. Morning Blue Glass k. Clementine Glass l. Sunrise Yellow Glass. Leo

      Answered by Samsung

  • QuestionDoes this make craft ice?

    Asked by cholla.

    • Answer Yes

      Answered by Anonymous

  • QuestionWE just installed a new fridge. We can't get the ice maker to work. What should we do? David

    Asked by Anonymous.

    Answer This Question

  • QuestionCan the ice maker make crushed ice?

    Asked by Therightbuy.

    • Answer No

      Answered by FainaG

Page 1, Showing 1-20 of 30 questions