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Hi Leon, We understand your disconcertment about the temperature discrepancy between the control panel reading and your thermometer. We are here to help out. I have shared a Samsung link below that will help out with the discrepancy. The link also has hyperlinks like "troubleshooting guide for refrigerator cooling issues" that can be accessed if additional steps are needed. What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS00080450/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146872309 to help our team pull up your information. Leo
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