“Can we defrost the freezer and how do we keep ice crystals from forming”
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Hi Suzi, This model has delay defrost capability. You can configure the time, and this function will help save energy during the specified period. You may check page 44 of the user manual for more details: https://downloadcenter.samsung.com/content/UM/202604/20260429144711418/DA68-04402K-01_FDR_RF8000B_EN_260422.pdf Ice crystals usually form due to warm air getting inside or moisture being trapped. To help minimize this, please refer to the guide below: https://www.samsung.com/us/support/troubleshoot/TSG10007222/ Hope this helps! Jeffrey Samsung Care
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