Questions & Answers

Q: QuestionI am considering purchasing this fridge but my opening is exactly 36" and the left door is up against a wall. Will I be able to open the door? it looks rather thick.

Asked 2 years ago by Uncertain.

• A:Answer Greetings! We are happy to shed some light on your question about the dimensions of this Samsung refrigerator model. The width of this refrigerator model is 35 3/4 inches and when the left door is opened 90 degrees, a gap of 2 1/8 inches is needed to do so. The space and location you have for this refrigerator model may not allow you to open the left door properly. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat filter is needed for the refillable pitcher and how often should filtered be changed?

Asked 3 years ago by Pennies1218.

• A:Answer Hi Pennies1218, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 24 cu. ft Counter Depth 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless steel. The water filter compatible with your refrigerator and for your refillable pitcher is HAF-QIN. We recommend that you replace the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. I have shared the specification sheet below that shows the compatible water filter. https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/4112022/RF24BB6200_V8.pdf. I have also shared a Samsung website that will help with identifying which filter is compatible with your current and future Samsung refrigerator as well as guide you in replacing the filter and resetting the water filter indicator if needed. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144752165 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionI was curious the depth of the shelves in this unit? Thanks in advance!

Asked 3 years ago by EthanW.

• A:Answer 14.25"

  Answered 3 years ago by Anonymous

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Q: QuestionI'm planning to use "Samsung - Bespoke 24 cu. ft. Counter Depth 3-Door French Refri with AutoFill" as a secondary fridge, and this will not be connected to water supply. Is it still usable even if no supply of water for pitch and ice? Tks

Asked 2 years ago by Vanjoa.

• A:Answer Yes, it will still be usable. I am also not using the water connection.

  Answered 2 years ago by QB75

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Q: QuestionCan it make just one size of ice or does it make both sizes all the time.. I'd like to choose which one I want and the ability to shut one off..

Asked 2 years ago by Mpep.

• A:Answer It makes both at all times. I have not seen a feature on the fridge or in the app that stops it from making one or the other.

  Answered 2 years ago by BrionnaVerified Purchase

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Q: QuestionCan the storage bins be pulled out for cleaning with the doors open 90 degrees ( due to being installed against a wall on the right side. )

Asked 3 years ago by BenTalla.

• A:Answer Yes

  Answered 3 years ago by JohnVerified Purchase

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Q: QuestionHello I just purchased this refrigerator it will arrive Monday 5/15/23 does it come with the filter? Or do I have to buy that separately?

Asked 2 years ago by Anonymous.

• A:Answer It comes with a filter that needs to be replace in about 6 months. Your refrigerator will let you know when it’s time to change it so it’s hassle and worry free. The filters I believe are $27-$30

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionThis says that the refrigerator is 70" in height to the top of the hinges. Are the hinges on the top of the front only? My refrigerator space has a cabinet above the back portion of the refrigerator. Is the back portion 70" in height?

Asked 3 years ago by Lazerlady.

• A:Answer The hinges are about 6” back from the front only.

  Answered 3 years ago by JoshBVerified Purchase

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Q: QuestionAre the sides of the bespoke Samsung refrigerators (24 cu ft counter depth) able to hold a magnet?

Asked 3 years ago by Ccccccc.

• A:Answer Yes

  Answered 3 years ago by AikaVerified Purchase

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Q: QuestionI am looking at the Samsung French door bespoke refrigerator ending AA, 24 cu ft.counter depth, non customizable.I understand that this one already has white doors. What is the risk of breaking the glass? If it gets broken, can the glass be replaced?

Asked 3 years ago by Ccccccc.

• A:Answer Hi Ccccccc, Thank you for reaching out. We appreciate your interest in this Samsung refrigerator and its specifications. The risk of breaking the glass is low, but with enough force from the object (pointed/blunt/etc), the glass will break. If the glass gets broken, you may replace the panel since this is a BESPOKE refrigerator, its panels can be changed/replaced when needed or wanted. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144791170 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat are the white panels like? Is it truly glass or is there more than one kind of finish?

Asked 3 years ago by Beverly.

• A:Answer Yes it is glass, very nice. I do believe there are multiple color options.

  Answered 3 years ago by BrendaVerified Purchase

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Q: QuestionWhat is the depth on the shelves for this counter depth model? Trying to determine if this one will give us all the space that we need. Thank you.

Asked 3 years ago by Nana.

• A:Answer The shelves are 14 1/4" deep. I have found the depth to be adequate for me

  Answered 3 years ago by Anonymous

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Q: QuestionHi, is there a specification for the Panel Size for this fridge. I cannot find it anywhere. I need to quote custom panels in the cabinet brand I am working with. It shows that it is custom panel-ready, but there are no panel sizes for this anywhere.

Asked 3 years ago by PanelSizes.

This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - Custom Panel Ready

• A:Answer If you are purchasing a "panel ready model", your model number will need to end with the letters "AP". From there, the Samsung website will have a PDF guide to print/save and hand off to the cabinetry people. If it's a QL, AA, or anything else, the model is not panel ready and will come pre-finished.

  Answered 3 years ago by Nick

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Q: QuestionWhat is the fit width of this?

Asked 3 years ago by MooseMan.

• A:Answer Hello MooseMan, Thank you for reaching out and raising your question about the Samsung - 24 cu. ft. Bespoke Counter Depth 3-Door French Door Refrigerator with AutoFill Water Pitcher - White glass. I understand you want to know the width of this product. We are here to help. To answer your question, the width of this unit is 35 3/4". You can also refer to this link https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/4112022/RF24BB6200_V8.pdf to know about the specifications of the product. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144427438. -Noraina

  Answered 3 years ago by Samsung

  
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Q: QuestionHello, Is there any other way to dispense water besides the pitcher on this model?

Asked 9 months ago by Charliebear.

• A:Answer Hi Charliebear, No, this Samsung refrigerator model only has the Autofill Water Pitcher to dispense water. Leo

  Answered 9 months ago by Samsung

  
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Q: QuestionWhat is the decibel rating of this refrigerator?

Asked 1 year ago by George.

• A:Answer Dear Valued BestBuy Client, To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

  Answered 1 year ago by Samsung

  
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Q: Questionhi, i purchase Samsung Bespoke fridge with water dispenser and icemaker, does it need to have waterline to make it work..? because i dont have any waterline in my kitchen for the fridge..

Asked 1 year ago by ruby.

• A:Answer Yes, Ruby, this refrigerator model requires a waterline for the ice maker and water dispenser. For reference, check the link below and see pages 30-32 (Connect the water dispenser line). User manual: https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionIs space at the sides of the refigerator required for the cooling. We have another brands 36 inch counter depth refrigerator that gets the pantry next to it so hot is is unusable. There is 8 inches of free space above then a ventilated cabinet above.

Asked 1 year ago by Varrick.

• A:Answer I don't know what to tell you but it shouldn't get that hot in there if you got that much space

  Answered 1 year ago by BernardW

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Q: QuestionDoes the water pitcher automatically refill itself, and get cold for the next time?

Asked 1 year ago by Fridgebroke.

• A:Answer Yes it is an auto refill pitcher it also includes a filter to add strawberries, mint, lemon or cucumbers to your ice cold water. My family & guest love it !!

  Answered 1 year ago by TreasuresVerified Purchase

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