Questions & Answers

Q: QuestionDoes this refrigerator have Wi-Fi connectivity?

• A:Answer Yes, this refrigerator has Wi-Fi connectivity.

Q: QuestionDoes this refrigerator have a beverage center?

• A:Answer Yes, this refrigerator has a beverage center.

Q: QuestionDoes this refrigerator come with a water filter?

• A:Answer Yes, this refrigerator has water filtration.

Q: QuestionAre the doors on this refrigerator customizable?

• A:Answer Yes, the doors are customizable with changeable door panels.

Q: QuestionAre the refrigerator shelves made of tempered glass?

• A:Answer Yes, the refrigerator shelves are made of tempered glass.

Q: QuestionDoes this refrigerator have an ice maker?

• A:Answer Yes, this refrigerator has an ice maker.

Q: QuestionWhat type of cleaner is recommended for the glass and screen?

Asked 2 years ago by Screen.

• A:Answer Hi there, Let us provide the details you need about the recommended type of cleaner for the glass and screen of this refrigerator. There is no recommended type of cleaner listed in the user manual; however, it is recommended to follow these cleaning cautions: 1. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior and exterior. 2. To clean the refrigerator, use a clean sponge or soft cloth and mild detergent in warm water. 3. Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets. 4. Do not clean glass shelves or covers with warm water when cold. Glass shelves may break if exposed to sudden temperature changes or impacts such as bumping or dropping. 5. Do not spray water directly on the LCD display or speaker. 6. Do not scratch the LCD display or speaker. This may cause permanent damage. 7. Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator. Have a great day. Melardo

  Answered 2 years ago by Samsung

  
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Q: QuestionI'm in the process of upgrading my kitchen...from the pictures of this, it looks like the refrigerator sides are "white" glass and the bottom freezer section is matted gray. But the description says it's all "gray?" My question is, which is correct?

Asked 3 years ago by Kenneth.

• A:Answer The metal sides are all gray. It's a medium gray. The front glass panels are white on the top and light gray on the bottom.

  Answered 3 years ago by InkfaceVerified Purchase

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Q: Questionwhat water filter should I get

Asked 1 year ago by Anonymous.

• A:Answer Greetings, The fridge uses the HAF-QIN/EXP Water Filter which is also indicated on the fridge specsheet. Spec sheet https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-top-left-and-family-hub-panel-in-white-glass-and-matte-grey-glass-bottom-door-panel-rf24bb69006maa/#specs Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the screen size of the family hub?

Asked 1 year ago by Vee.

• A:Answer Hello Vee, We suggest visiting the nearest store with the refrigerator model on display to check for the specific dimensions of the family hub or contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat type of electric/plumbing plug point needed to connect this refrigerator. Right now we have an old side by side whirlpool refrigerator.

Asked 1 year ago by RV.

• A:Answer Hi RV, We are glad to receive your question about the requirements needed for this Samsung refrigerator. Let us provide the information you need. This model has a 3-prong plug, and for the plumbing requirements, you can check the model's user manual link below on page 31. https://downloadcenter.samsung.com/content/UM/202309/20230925162820499/FDR_RF8000B_DA68-04402H-01_EN_MES_.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147520685, which will help our team pull up your information. ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionIs bottom freezer section also Glass? and that is a grey glass panel? cannot tell from picture

Asked 2 years ago by RK.

• A:Answer Hi there, Yes, the freezer section is in a matte grey glass bottom panel. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionI see lot of issues with ice maker and water fill for ths model, how can I make sure the model I ordered is good or not?

Asked 2 years ago by Paresh.

Q: QuestionDo Half Gallon milk cartons fit on door?

Asked 2 years ago by MikeM.

• A:Answer Yes, Pam, a half-gallon milk carton will fit. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes it alert you if the door has been left open too long?

Asked 2 years ago by Alerts.

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this come with some kind of child lock?

Asked 2 years ago by Lock.

• A:Answer Hi there, No, this refrigerator model has no Child Lock feature. Have a great day. Melardo

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes the faucet work without running a water line?

Asked 2 years ago by JayR.

Q: Questionwhat's the serial number on this refrigerator

Asked 3 years ago by Glo.

Q: QuestionCan the panels be switched out on this refrigerator? I think I read someplace that any Samsung Bespoke panels can be switched out at a later time.

Asked 3 years ago by Bella.

• A:Answer Yes, all the panels can be changed except the one with the family hub. That is the black glass and cannot be changed.

  Answered 3 years ago by SteveVerified Purchase

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