Questions & Answers

Q: QuestionIs there a stove, microwave and dishwasher that have the same panels? Redoing the kitchen and love this refrigerator but not sure what appliances go with it.

Asked 4 years ago by Anonymous.

• A:Answer That is an excellent idea! Currently the BESPOKE refrigerators are the only products that have the customizable panels. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI have a question with respect to the installation of the custom four-door panels. If I buy new panels in the future Who do I contact to install the panels?

Asked 4 years ago by MaryC.

• A:Answer call the geek squad or youtube it.

  Answered 4 years ago by KevinVerified Purchase

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Q: QuestionDoes Samsung expect to eventually make black glass panels? If not, is there a way to add glass to the matte black?

Asked 4 years ago by MGray1080.

• A:Answer While they do not list a color as Black Glass, they do have Charcoal glass and that to my eyes appears to be even a deeper black than the Matte Black Steel.

  Answered 3 years ago by trn1062

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Q: QuestionI have a regular 34 1/2 inch wide door. Can the four doors be remove before they move it into the house?

Asked 4 years ago by JimL.

• A:Answer I have no idea, because I ordered this on June 25 and am still waiting, waiting, waiting for delivery (today is Aug 12).... it is really not Best Buy's fault, there is a colossal delay on microchips so anything you order from appliances to cars to computers and other tech devices are likely to be delayed... I would call Best Buy and one of their sales guys should know whether doors can be removed, and if not they (or you) can contact Samsung. My guess (based on other refrigerators I have owned) is that yes the doors can be removed. If you desperately need a refrigerator, make sure they have it in stock or at their warehouse before you buy...

  Answered 4 years ago by deliveryproblemsVerified Purchase

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Q: QuestionCan you stick magnets on the front or sides of this fridge?

Asked 4 years ago by Anonymous.

• A:Answer That depends on the panels you have installed the steel panels yes, but the glass panels would be a NO. However the sides would be fully coverable by magnets no matter which panels you chose.

  Answered 3 years ago by trn1062

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Q: QuestionWhat is the height of the freezer doors from the ground? Trying to see if they will align with cabinetry/counter top.

Asked 4 years ago by Sunny.

• A:Answer 2 1/4"

  Answered 3 years ago by virtualMFVerified Purchase

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Q: QuestionWhat is the distance of the floor to the bottom of the lower door?

Asked 4 years ago by Carolina.

• A:Answer 2 1/4"

  Answered 3 years ago by virtualMFVerified Purchase

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Q: QuestionDoes this refrigerator have any element that is known to cause cancer? I saw a warning prop 65 on another website ..

Asked 4 years ago by Paquita.

This question was asked about the related product: Samsung - BESPOKE 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Customizable Panel Colors - Navy Glass

Q: QuestionIs this an integrated panel ready fridge? Or just panel ready?

Asked 4 years ago by Ek.

• A:Answer It is not "panel ready" meaning you can't just put your own panels on it to match your cabinets. You have to choose among the Samsung Bespoke panels.

  Answered 3 years ago by SpeedieJoe

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Q: QuestionAre the feet adjustable in height? My opening is exactly 73" I'm worried it will be a tight squeeze. Can the feet be removed worst case scenario?

Asked 4 years ago by Hcjkg.

• A:Answer Yes it is adjustable. The back of the fridge sits at 72", the front glass doors stick up higher than the rest of the fridge but even they are at 72 3/4", so would fit under 73"

  Answered 3 years ago by virtualMF

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Q: QuestionWhat do you use to clean the outside

Asked 4 years ago by Nana.

This question was asked about the related product: Samsung - BESPOKE 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Customizable Panel Colors - Navy Glass

• A:Answer Water and a clean non scratch rag. I once cleaned it with a stainless steel cleaner and it left horrible streaks that lasted for a few days :/ I thought I had permanently stain it, phew, didn’t

  Answered 3 years ago by Anonymous

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Q: QuestionCan I add a camera to the bespoke same as the family hub? Do you sell that accessories?

Asked 3 years ago by Alfonso.

• A:Answer I’m not sure! But you can call Best Buy store and Ask.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionAre glass bespoke panels made of real glass or what are they made of?

Asked 4 years ago by Maria.

• A:Answer Yes the panels are made of real glass

  Answered 4 years ago by MadsVerified Purchase

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