Questions & Answers

Q: QuestionWhat brand manufactures the Bespoke 4-Door Flex Refrigerator Panel?

• A:Answer The Bespoke 4-Door Flex Refrigerator Panel - Top panel is manufactured by Samsung. The product brand is Samsung and the product manufacturer name is SAMSUNG HOME APPLNCE BBHD SDF 00.

Q: QuestionIs the Bespoke 4-Door Flex Refrigerator Panel compatible with other refrigerator models?

• A:Answer Yes, the Bespoke 4-Door Flex Refrigerator Panel is compatible with other Samsung refrigerator models. The compatible models include RF23A9675AP/AA, RF29A9675AP/AA, RF23A967541/AA, RF23A9675MT/AA, RF29A967541/AA, and RF29A9675MT/AA.

Q: QuestionWhat is the product weight of the Bespoke 4-Door Flex Refrigerator Panel?

• A:Answer The product weight of the Bespoke 4-Door Flex Refrigerator Panel is 8.81 pounds. This information can be found in the "Product Specifications" section of the product page, under the "Product Weight" row.

Q: QuestionCan I choose between different finishes for the Bespoke 4-Door Flex Refrigerator Panel?

• A:Answer Yes, you can choose between two finishes for the Bespoke 4-Door Flex Refrigerator Panel: steel or glass. This allows you to customize the look of your refrigerator to match your personal style and kitchen décor.

Q: QuestionWhat is the width of the Bespoke 4-Door Flex Refrigerator Panel?

• A:Answer The width of the Bespoke 4-Door Flex Refrigerator Panel is 17 5/8 inches. This information can be found in the "Dimensions (WxHxD)" section of the product specifications.

Q: QuestionWhat is the height of the Bespoke 4-Door Flex Refrigerator Panel?

• A:Answer The height of the Bespoke 4-Door Flex Refrigerator Panel is 38 3/8 inches. This information can be found in the "Dimensions (WxHxD)" section of the product specifications.

Q: QuestionCan I customize the look of my Bespoke 4-Door Flex Refrigerator?

• A:Answer Yes, you can customize the look of your Bespoke 4-Door Flex Refrigerator by choosing from a variety of colors and two finishes for the door panels. You can simply change the color of your refrigerator by choosing new panels if you want to update your décor.

Q: QuestionHow much does the Bespoke 4-Door Flex Refrigerator Panel weigh?

• A:Answer The Bespoke 4-Door Flex Refrigerator Panel - Top panel weighs 8.81 pounds. The product weight is clearly stated in the product specifications section.

Q: QuestionWhat is the warranty period for the Bespoke 4-Door Flex Refrigerator Panel?

• A:Answer The manufacturer's warranty for the Bespoke 4-Door Flex Refrigerator Panel - Top panel includes a 1-year warranty for both parts and labor.

Q: QuestionWhat is the model number of the Bespoke 4-Door Flex Refrigerator Panel?

• A:Answer The model number of the Bespoke 4-Door Flex Refrigerator Panel is RA-F18DUUCM/AA. This information can be found in the product specifications section, under the "Model Number" row.

Q: QuestionThe top panels we received only came with 2 retaining clips. The instructions show 3 retaining clips. Should there be 3?

Asked 3 years ago by Arl127.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top panel - Pink Glass

• A:Answer Same problem here today but called geek squad and they are sending me the missing clips. Here's the info if anyone needs it. Name: Cover Cap Door Part# DA63-09686A X 003

  Answered 2 years ago by Anonymous

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Q: QuestionDo these glass panels break easily, say if a child throws a toy & it hits the panel? Are these panels durabile?

Asked 3 years ago by patty.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top Panel - White Glass

• A:Answer I wouldn’t take a hammer to it. They seem super sturdy. At least if they break one you can get more. As a side note, magnets do not work on then.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs this compatible with model RM70F22NER

Asked 2 weeks ago by Maxp.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top panel - Stainless Steel

Q: QuestionIs there a freezer combined

Asked 1 month ago by Freeze.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top panel - Charcoal Glass

• A:Answer Greetings! We’d love to speak with you directly to better understand your question about this Samsung Bespoke panel and provide the most accurate information. Leo

  Answered 1 month ago by Samsung

  
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Q: QuestionI have a Samsung Model: RF29DB9700QLAA. How does this attach to the door? Provide instructions or a weblink with instructions please. Can this also be added to the top beverage door so everything matches? Meaning, can this be added to both top doors?

Asked 3 months ago by AverageJoe.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top panel - Charcoal Glass

• A:Answer Hi Ed, We understand you want clear instructions on how the Bespoke refrigerator panels attach to your doors and whether you can use them on both top doors, so everything matches. Please follow the guide below for step-by-step instructions on how to install your custom Samsung Bespoke refrigerator panels. Be sure to click on any embedded links within the article for additional support. Install your custom Samsung Bespoke refrigerator panels https://www(samsung).com/us/support/answer/ANS10006822/ Have a nice day! ^Joshua

  Answered 3 months ago by Samsung

  
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Q: QuestionIs this a regular size frig?

Asked 3 months ago by Oook.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top panel - Charcoal Glass

• A:Answer Hello there, We understand you’re checking whether this refrigerator is a regular size and want to make sure it fits your space and needs. For help confirming the exact dimensions and capacity to determine if it’s considered a regular-size refrigerator, we recommend reaching out to us so a support representative can review the specific model details with you. You may contact us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151666867) to help our team pull up your information and the model number of your refrigerator. Thank you! ^Joshua

  Answered 3 months ago by Samsung

  
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Q: QuestionWill the clips needed to secure the panels be included with the glass panel purchase? Also, what is the thickness of the glass that slides into the panel opening. We have the length and width but not the depth.

Asked 4 months ago by Hardware.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top panel - White Glass

• A:Answer Hello there, No, the installation clips are not included with the purchase of the individual glass panel RA-F18DUU12/AA, as the panels are typically sold separately from the main unit and its core components. The thickness of the panel (which includes the glass and frame) that slides into the panel opening is approximately 1 inch. Have a great day. -John

  Answered 4 months ago by Samsung

  
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Q: QuestionHow many panels do you need to order if you are customizing a bespoke refrigerator?

Asked 5 months ago by Malu.

• A:Answer 3

  Answered 3 months ago by Anonymous

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Q: QuestionDoes the fridge come with any panels what does it look like when it comes out of the box

Asked 5 months ago by DarrinP.

This question was asked about the related product: Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top panel - Stainless Steel

• A:Answer Hi Darrin, It looks like this question was posted on a Samsung panel listing rather than a refrigerator product. If you're asking about a Samsung refrigerator—especially models in the Bespoke series—some versions do come with panels pre-installed, while others require you to purchase and install the panels separately. When delivered, the refrigerator typically arrives fully packaged and protected. If the model includes panels, they'll already be attached. If not, you'll receive the base unit, and the custom panels will need to be added afterward. To be sure, it's best to check the specific model number or product listing for details on what's included. Leo

  Answered 5 months ago by Samsung

  
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