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Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator - Stainless Steel

Model:: RF265BEAESR; |
SKU:: 5728819

User rating, 4.4 out of 5 stars with 1058 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 122 questions

QuestionThe buttons on the water and the cubed ice button go on and off. When they are both on, you can only get ice. No water. For no reason at all, the cubed ice will go off and then you can water and ice until both lights go on again. How do you fix this?
Asked 2 years ago by Kristin.
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QuestionDoes anyone have problems with the slow water pressure on the water dispenser?
Asked 2 years ago by Mesha.
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Question#RF265BEAESR SERIAL#0ARS4BBN200574K Cube and crush ice lights both come on when one or the other is pressed.Cubed and crush ice both fall from the dispenser.It worked fine for 3 months after purchase.Is there some combo of button pressing I need to do?
Asked 3 years ago by Fit4lyf8.
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QuestionIs there a camera inside the fridge so you can see what food you have in the fridge on your phone when you are at the grocery store?
Asked 3 years ago by Anonymous.
- Answer Yes it has a camera inside and you can see.
  Answered 3 years ago by Elinelson81
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QuestionWhat size generator do I need to operate this unit??
Asked 3 years ago by Anonymous.
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QuestionWhat cleaner can you use to clean black stainless? Also, any recommendations on what to use to remove sticker and tape residue without damaging the black stainless?
Asked 3 years ago by Nick.
- Answer I use the Weiman stainless steel spray cleaner. I do not put it on the screen though. I just wipe that down with a clean micro fiber cloth. It is very important to only use micro fiber cloths when cleaning your stainless whether it’s black or not. Also when water leaves a white crust on the bottom of the ice/water dispenser put a little plain white vinegar on a micro fiber cloth and it wipes right off. Do NOT use paper towels on your stainless steel or the ice/water tray,it will scratch it.
  Answered 3 years ago by Teri
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QuestionWill this rust out and get crusty holes in it like my 3yr old Samsung Washer?
Asked 4 years ago by FormerSamsungBuyer.
- Answer this fridge comes with no holes. only doors.
  Answered 4 years ago by currentsamsungbuyer1984
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QuestionDoes this fridge need water to work? I mean i know will not be ice and cold water just not sure if it turns on.
Asked 4 years ago by alboholic.
- Answer Yes, the fridge has to be connected to water for the water/ice dispenser feature to work. Thank you for choosing Samsung! ^Lena
  Answered 3 years ago by Samsung
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QuestionDoes it work with alexa
Asked 4 years ago by Dakotasmom.
- Answer Alexa is compatible through SmartThings with the Family Hub. ^Lo
  Answered 4 years ago by Samsung
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QuestionIs there no water filter at all?
Asked 4 years ago by Disappointed.
- Answer yes there is in the middle of the fridge
  Answered 3 years ago by Owneroffridge
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QuestionIs the drinking water filtered on this refrigerator
Asked 4 years ago by Steve.
- Answer There is a built in filter that filters the drinking water and water used for ice. Water filter model HAF-CIN is compatible with this refrigerator. ^Lo
  Answered 4 years ago by Samsung
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QuestionWhat is the power rating for this product? 120V-240V?
Asked 4 years ago by Bizzle.
- Answer This is a 120v refrigerator, Bizzle. ^Lo
  Answered 4 years ago by Samsung
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Questionjust got my fridge today, is it normal for the bottom of the fridge to have hot air or feels warm when u put ur feet under
Asked 4 years ago by reviewguy1233.
- Answer Is ok the motor is on the bottom that is why warm air comes from the bottom
  Answered 4 years ago by Ricardo
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QuestionI bought this Samsung hub fridge less than 6 months ago. My ice maker chute opens and closes repeatedly for almost 20 minutes . It’s annoying how do I fix it ? I have no luck getting in contact with Samsung apparently this is a known issue. PLEASE HELP
Asked 4 years ago by Tmoek.
- Answer If you are still having issues with your unit, I would love to speak to you about this matter and set up service. Please feel free to reach out to me directly via one of the following options and reference ticket number # 1141800836. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Lena
  Answered 4 years ago by Samsung
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QuestionWhat are the measurements of this product? Width Height Depth
Asked 4 years ago by Mimi.
- Answer The information provided by the retailer is correct, Mimi. We thank you for choosing Samsung! ^Lena
  Answered 4 years ago by Samsung
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QuestionMy rf265B* fridge now the screen can not setting on . It alway talk setting of, how i can do setting on
Asked 4 years ago by Huecao.
- Answer Hello! Here is a helpful troubleshooting guide (https://bit.ly/2xzBws2) to support your concerns on the voice settings on your family hub refrigerator. Thank you for choosing Samsung! ^Lena
  Answered 4 years ago by Samsung
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QuestionSummer is coming so how is the ice maker capability? Does it make ice constantly without interruptions? Or will i have to wait when ice runs out?
Asked 4 years ago by HappyCamper12.
- Answer The ice maker will produce approximately 2 trays of ice every 3 hours. Although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. Additionally, if ice is not dispensed regularly, it will pile up underneath the ice maker and prevent production. Shifting the ice forward corrects this. If a significant amount of ice is needed, periodically empty the ice in the bucket into bags and keep them in the freezer, so the bucket can make another batch of ice. ^Lena
  Answered 4 years ago by Samsung
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QuestionDoes the fridge come with a water filter?
Asked 4 years ago by Chris.
- Answer Hi Chris! Yes, the refrigerator comes with a water filter that will need to be replaced about every 6 months depending on usage. ^Jecca
  Answered 3 years ago by Samsung
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QuestionWhat are the dimensions of the frig?
Asked 4 years ago by Rosie.
- Answer Hey there, Rosie. All product dimensions can be found using this link (http://bit.ly/2OwkfFN). ^Lo
  Answered 4 years ago by Samsung
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QuestionDoes this fridge have a built-in water filter ? We are having it delivered on Monday and will have a water line run to it Do i need to install an external filter ? I have hard water
Asked 4 years ago by Ralphybuoy.
- Answer Hello Ralphybuoy! I am including a link to the user manual starting on page 32 to provide information on the water line connections (https://bit.ly/2U2p1OW). Thank you for choosing Samsung for your home! ^Lena
  Answered 4 years ago by Samsung
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Showing 21-40 of 122 questions

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