“Hi We have a Samsung with an Ice Max ice maker. Ice is no longer dispensing and it appears to be stuck. I've lifted up and pulled it back but only comes out about an inch. Is there a trick? Or, a specific angle?”
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Hi there kbwlww! We would like to speak with you directly about the issues you're experiencing to determine the best resolution for you. Please reference ticket number 1143514469, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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