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Page Showing 121-140 of 201 questions
  • QuestionMy SIM card is micro size. I read somewhere that this phone only take nano SIM cards. Is that true?

    Asked by Shay.

    • Answer Hi Shay, Thank you for reaching out and taking an interest in knowing whether the Galaxy A12 has a micro SIM card slot. To answer your question, the phone comes with a nano-SIM card tray. Please see the user manual on Page 6 for your reference: https://downloadcenter.samsung.com/content/UM/202107/20210701023025700/SAM_A125_EN_UM_R_11.0_032921_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144265384 Thank you for choosing Samsung. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionIs this SD card capable?

    Asked by Anonymous.

    • Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 is SD card capable. Yes, this phone model is an SD card capable of up to 1TB. For more information, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Memory": https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a12-unlocked-sm-a125uzkdxaa/#specs. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144268833 Have a great day. Melardo

      Answered by Samsung

  • QuestionIs this phone unlocked for both GSN and CDMA networks? Specifically Visible wireless?

    Asked by Jake.

    • Answer Hi Jake! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 unlocked for GSM and CDMA networks. This phone model is unlocked for both GSM and CDMA networks. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. For more information, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Network": https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a12-unlocked-sm-a125uzkdxaa/#specs. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144268936 Have a great day. Melardo

      Answered by Samsung

  • QuestionEven though this phone is unlocked, is it manufactured by a carrier? Does it have preprogrammed features associated with a specific carrier? The last unlocked phone I bought was manufactured by AT&T; had AT&T programs built in that couldn't be deleted

    Asked by Amma.

    • Answer No, it is not built by a carrier. At first it leans towards Google but that can be changed (removed if necessary).

      Answered by Epikos

  • Questionwork in thailand?

    Asked by Anonymous.

    • Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) works in Thailand. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144280256 Have a great day. Melardo

      Answered by Samsung

  • QuestionWill this phone work on US cellular on a contract

    Asked by Kay.

    • Answer Hello, Kay. Although this Galaxy A12 is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

      Answered by Samsung

  • QuestionWill this phone work with consumer cellular..

    Asked by Anonymous.

    • Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) works with Consumer Cellular. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider (Consumer Cellular) for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144292631 Have a great day. Melardo

      Answered by Samsung

  • QuestionI got this device today and I see its not detecting SIM2 eventhough its dual sim device. Can anyone help me with this?

    Asked by Satish.

    • Answer Hi Satish! Thank you for reaching out to us. We apologize if the SIM2 on your Galaxy A12(Unlocked) is not detected. Please be advised that this phone model only has one SIM card slot. For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "SIM Slot Type": https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a12-unlocked-sm-a125uzkdxaa/#specs. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144280552 Have a great day. Melardo

      Answered by Samsung

  • QuestionHow does pricing on this phone work? I've seen several different prices that vary quite a bit. And how could get it for as cheap as possible?

    Asked by newphoneuser.

    • Answer You can purchase from BB through a carrier. I use AT&T for this device. Works great. Got it for under $120 new.

      Answered by Alan

  • QuestionWill this work for safe link?

    Asked by Nick908.

    • Answer Hi Nick908! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) works with SafeLink Wireless. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider (SafeLink Wireless) for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144280697 Have a great day. Melardo

      Answered by Samsung

  • QuestionWhere is this phone manufactured?

    Asked by Rocky.

    • Answer The box says it's made in Vietnam.

      Answered by TH16

  • Questionwill this phone work with Spectrum

    Asked by Jud.

    • Answer Hello, Jud. Although this Galaxy A12 is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

      Answered by Samsung

  • QuestionCan the A12 use 5G?

    Asked by Sirencalls.

    • Answer Unfortunately no,it does not have the chip set for it

      Answered by Mafia91

  • QuestionIs this phone Dual SIM?

    Asked by INcustomer.

    • Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing how many SIM slots for Galaxy A12. This phone model only has one SIM slot. For more information, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Sim Slot Type": https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a12-unlocked-sm-a125uzkdxaa/#specs. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144272411 Have a great day. Melardo

      Answered by Samsung

  • QuestionWill this phone support 5G? I heard 4G will support 5G, but not sure if that's a rumor.

    Asked by Missy.

    • Answer Hi, Missy. The Galaxy A12 is not a 5G compatible device. Thank you for taking the time to ask this question. ^Kayla

      Answered by Samsung

  • QuestionIf I put a sprint sim card in this phone will it lock to only sprint services?

    Asked by dylanaustin30.

    • Answer Hey there. If a phone comes unlocked, you have the option of which carrier's service is connected to the device. We would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

      Answered by Samsung

  • QuestionI have t mobile number, can i purches this phone without activating new line?

    Asked by na.

    • Answer Yes, I purchased the phone unlocked to use with a device called the WALABOT. I own an iPhone and only use the galaxy for that specific purpose. I was a good purchase and it is working well. I would recommend this phone.

      Answered by ErrolH

  • QuestionIs this phone compatible with tracfone?

    Asked by Mattie.

    • Answer Hey there, Mattie. If a phone comes unlocked, you have the option of which carrier's service is connected to the device. We would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

      Answered by Samsung