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Questions & Answers

Your price for this item is $199.99
Page Showing 81-100 of 177 questions
  • QuestionWhat size battery does the A15 have

    Asked by Anonymous.

    • Answer Thank you for reaching out to us with your question! We understand that you are interested in our Galaxy A15 and would like some information about the battery in this device. The phone comes with a 5,000mAh battery that allows you to focus more on the moment and less on percentage. Additionally, our Super Fast Charging feature quickly powers up your battery, enabling you to return to your activities sooner. If you have any other questions, feel free to contact Support. -Kelvin

      Answered by Samsung

  • QuestionWill this phone work with a trac fone 365 day cell plan? I have Trac fone now

    Asked by oma4.

    • Answer Hello Oma, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Samsung Support if you have any other questions for us. Thank you for being a treasured Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this phone be used in Ecuador?

    Asked by Anonymous.

    • Answer Hi there, thanks for taking the time to ask us your question about the Samsung Galaxy A15. The advertised Galaxy A15 (U.S. version) is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. This device works well on the 4G LTE and 5G network. If you have any other questions for us, feel free to reach back out. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat carriers are there to use for the Samsung Galaxy A15?

    Asked by Cam831.

    • Answer Aloha Cam831, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A1. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, let us know by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill it transfer from a verizon prepaid phone?

    Asked by Jan.

    • Answer Yes just switch the sim it will work perfectly aslong as sim is compatible with the phone

      Answered by Iaint

  • QuestionIs the Samsung Galaxy A15 phone compatible with Red Pocket Mobile

    Asked by Cat.

    • Answer Hello Cat, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. This unlocked device works on the 4G LTE and 5G wireless network. If you have additional questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra

      Answered by Samsung

  • QuestionGiving this phone to someone in Jamaica, will this phone work??

    Asked by Anonymous.

    • Answer Howdy, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. This unlocked device works on the 4G LTE and 5G wireless networks. We recommend reaching out to the wireless carrier of your choosing to inquire if this unlocked device would be compatible on their network. If you have any other questions for us or if you would like any further assistance, let us know by contacting Samsung Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the storage expandable via micro SD slot?

    Asked by GB51.

    • Answer We appreciate you reaching out to us with your question! We are more than happy to help you. The Galaxy A15 5G comes with 4GB of RAM and 128GB of storage, which can be expanded by up to 1TB with a microSD card. The phone features stunning displays, large storage capacities, and incredible cameras, making it a powerful phone companion. If you have any other questions or concerns, feel free to reach out to us at Support. - Kelvin

      Answered by Samsung

  • QuestionWhich Android system 13 or 14 is this system ?

    Asked by MoBart.

    • Answer We appreciate you getting in touch with us with your question. We noticed that you are inquiring about the operating system of the A15. The A15 is equipped with the Android 14 operating system straight out of the box. Additionally, the A15 offers powerful processing capabilities, ample memory and storage options, and 5G speed, making it suitable for both work and entertainment purposes. For any further questions, reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionDoes this phone come with a warranty?

    Asked by Liv.

    • Answer We appreciate your outreach, Liv. We are glad to assist our valued customers. All Samsung phones come with a 12-month limited warranty for manufacturer defects through Samsung Care. Samsung also offers an additional warranty through Samsung Care+ for eligible devices. Most Samsung devices, including smartphones, tablets, wearables, and laptops that are under 6 months old, are eligible for Samsung Care+. For any further questions, reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionIs it compatible with metro pcs?

    Asked by Reia.

    • Answer Yes it is compatible with metro pcs. More benefits when you purchase it from best buy. Like more storage and the memory is expandable and when you purchase it from best buy you have the option to purchase it unlocked.

      Answered by Sacres007

  • QuestionI'm looking for a Samsung ohone that has a 3.5mm headphone jack. Is this one of the phones that has a 3.5mm headphone jack?

    Asked by Dunadan.

    • Answer Your outreach is greatly appreciated! We see that you are inquiring about the Galaxy A15. To answer your question, yes. The Galaxy A15 does have a 3.5mm earjack. The Galaxy A15 also boasts a 50MP Main camera for your masterpiece, 5MP Ultra Wide and 2MP Macro cameras for landscapes and close-ups, and a 13MP Front camera for profile-worthy selfies. For any further questions, reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionHow to make calls

    Asked by Anonymous.

    • Answer Thanks for reaching out to us. We see that you reached out to inquire about the Galaxy A15.To make a call on a Samsung Galaxy A15, follow these steps: 1. From the home screen, tap the Phone icon. 2. You can either select a contact from the Contacts tab or enter a 10-digit number in the Keypad tab. 3. Finally, tap the Call icon to initiate the call. If you have any further questions, do not hesitate to reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionThis phone is compatible with cricket???

    Asked by Yoanis.

    • Answer Aloha Yoanis, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy A15. Yes, the advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionE sim is available on this phone??

    Asked by Anonymous.

    • Answer I didnt see anything in settings so probably not.

      Answered by KaidenE

  • QuestionIS the Samsung Galaxy A15 5G 128GB compatible with Consumer Cellular?

    Asked by Anonymous.

    • Answer Hi there, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach back out if you think of any other questions for us. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone work with Qlink Wireless?

    Asked by Hitgirlk247.

    • Answer Greetings Hitgirlk,thank you for finding the opportunity to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, do not hesitate to reach back out. Thank you for being a trustworthy Samsung customer. - Debra

      Answered by Samsung

  • QuestionIf I don't pay for a 5g service plan will this phone work on a 4g plan? Thanks for any answers.

    Asked by BBfromTN.

    • Answer Yes, it seems to, but i have issues from time to time, but i think that is just AT&T crap service.

      Answered by Anonymous

  • QuestionWhat frequencies does this phone use? I'm looking for one that works in Israel. For example, does it use B3 (1800+) for LTE? Or HSPA+ for 4G, or UMTS for 3G? Or B1 2100 or B5 850 for UMTS?

    Asked by Helen.

    • Answer Up to 5G. You're covered for sure.

      Answered by John

  • QuestionDoes it work with Mint Mobile network?

    Asked by Alberto.

    • Answer Hi there Alberto, thanks for taking the opportunity to ask us your question about the Samsung Galaxy A15. Yes, the advertised unlocked Galaxy A15 is compatible with Mint Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you think of any additional questions for us, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung