Questions & Answers
- Model:
- SM-A156ULBDXAA
- |
- SKU:
- 6569027
Q: QuestionDoes this phone offer voice texting?
Asked by NMPatti.
- A:Answer It's great to hear from you, NMPatti. We see that you reached out to inquire about the Galaxy A15. Your Galaxy devices offer multiple options for voice control, such as Voice Access, voice-to-text, Bixby, and Google Assistant. Samsung voice input allows you to convert your voice into text messages. Please note that Samsung voice input is only available when using the Samsung Keyboard. If you have any other questions, please be sure to reach out to us at Support. -Kelvin
Answered by Samsung

Q: QuestionDoes this phone operate in Romania?
Asked by EuropeanOperabilityQuestion.
- A:Answer Greetings EuropeanOperabilityQuestion, thank you for finding the opportunity to ask us your question about the Smasung Galaxy A15. The advertised unlocked Galaxy A15 (U.S. version) is compatible with the following carriers in the U.S.: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the carrier of your choosing from the list provided above to inquire if this device would have international services rendered. Let us know if you have any other questions for us by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan connected to my prepaid account
Asked by Anonymous.
- A:Answer Aloha, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to your carrier to inquire if this device would be compatible with pre-paid services. Reach back out if you have any other questions for us. Thank you for being a steadfast Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes the A15 has greek language? Cause im traverling to greece and want to make sure it will operate there
Asked by Tas.
- A:Answer Howdy Tas, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy A15. No, the Galaxy A15 does not feature Galaxy AI. Check out the newest Z Series and S Series smartphones if you would like to take advantage of having Galaxy AI at your fingertips. Feel free to reach out to Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this a unlocked GSM phone that will work on SafeLink
Asked by Phoenix.
- A:Answer Hi Phoenix55, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra
Answered by Samsung

Q: Questionis this phone compatible with US cellular?
Asked by Anonymous.
- A:Answer Hi there, thanks for taking the time to ask us your question about the Samsung Galaxy A15. Yes, the advertised unlocked Galaxy A15 is compatible with US Cellular as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, and Verizon. Let us know if you have any other questions for us by reaching out to Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan this phone be activated in México?
Asked by EMG.
- A:Answer Not sure... But... With my service, I do get international calls, text, web.
Answered by John
Q: QuestionIs this a unlocked GSM phone that works with SafeLink
Asked by Phoenix.
- A:Answer Aloha Phoenix, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with the following wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have any other questions for us. Thank you for being a staunch Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes it support wifi calling for AtT prepaid
Asked by Bluegrass.
- A:Answer Greetings Bluegrass, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy A15. The Galaxy A15 does support Wi-Fi calling when you are connected to a Wi-Fi network. Here's how: 1. From Phone, tap More options > Settings > Wi-Fi calling. 2. Tap to enable this feature 3. Follow the prompts to set up and configure Wi-Fi calling. If you have any other questions for us, feel free to reach out. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan you add this phone to my Verizion bill
Asked by Den.
- A:Answer Why on earth would anyone pay Verizon when MInt will charge you 15 bucks a month for all you can use service? I have never had any loss of service even when I went overseas.
Answered by HarryP
Q: QuestionWill this phone work with carriers outside US that use GSM?
Asked by SP.
- A:Answer Yes. It will. I bought this phone as a gift for my niece who lives outside of the United States.
Answered by Anonymous
Q: QuestionCan the A15 be configured for Voice over WiFi?
Asked by MAKAW.
- A:Answer Thank you for reaching out about the Galaxy A15. If you're interested in our Wi-Fi calling feature, it allows you to make calls and send messages over a Wi-Fi connection when there's no cell service available. To use this feature, you should check with your carrier to confirm that it's available for your plan. Once confirmed, you can turn on Wi-Fi Calling by following these steps: Go to Settings > Connections > Wi-Fi Calling, and then turn the feature on. You may also need to enter your emergency contact information. If you need further assistance, feel free to contact our Support team. - Kelvin
Answered by Samsung

Q: QuestionHello! Does the A15 offer an Always-on Display? Thanks, Maise
Asked by Chicago888.
- A:Answer Hi there Chicago888, thanks for taking the opportunity to ask us your question about the Samsung Galaxy A15. That's a good question, Chicago888. The Galaxy A15 does not feature an Always On Display, like the Galaxy A25 5G does. If you have any other questions for us or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this compatible with Mint Mobile networks? Thanks.
Asked by Samsungian1.
- A:Answer Hello Samsungian1, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with Mint Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any additional questions that you think of for us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra
Answered by Samsung

Q: Questionhow is the battery life.
Asked by Judith.
- A:Answer Very good. Lasts me 2 days if i use for calls, texting, social media and only a few videos.
Answered by tete
Q: QuestionAre these new cellphones?
Asked by Anonymous.
- A:Answer Yes they are brand new unlocked in sealed pack. I bought two of them for my parents and they are extremely happy. I do not see any short comings. It has the ear phone jack, that was helpful for my dad who recently had a pacemaker. Only good phone that has the 3.5mm jack that can keep all radiations far. Good value for the money.
Answered by SunnyMcKinney
Q: QuestionWhat size charger and box does it require
Asked by Anonymous.
- A:Answer Howdy, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy A15. The Galaxy A15 utilizes a USB Type C charging cable. This device has Super-Fast Charging capability which requires a 25W Super-Fast Charger and is sold separately. Take a moment to review, "Wall chargers and charging your Galaxy phone or tablet" if you would like any additional information regarding the type of wall charger that is compatible with your Galaxy devices. If you think of any other questions for us or if you would like any additional assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this phone compatible with e-sim cards?
Asked by wanderer.
- A:Answer Yes
Answered by MJ1978
Q: QuestionDoes the Galaxy a15 5G have GSM?
Asked by Dick.
- A:Answer Yes. That's what I use.
Answered by John
Q: QuestionCan I use 2 SIM cards on this phone. Right now I have Asus zen phone dual SIM card
Asked by Td.
- A:Answer No. Single only
Answered by John
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